Use the information below to access the support resources for the product you are currently using. Now, you can import that document easily and view it directly from the multimedia tab. Support plans also include remote assistance, in which a representative may connect to your computer from our office using broadband internet to more easily troubleshoot issues. Thurs: 8:30am7:00pm This is to ensure that all issues are addressed promptly, and by the most appropriate representatives. Thats why IHC has developed numerous support options for our diverse client base. As your trusted technology partner, we are invested in your success. Manage patient accounts by processing charges and payments for services or products. For instance, when we use a cookie to identify you, you may not have to log in a password more than once to our website, thereby saving time while on our website. We bring healthcare providers, professionals, and patients together through seamlessly connected eHealth solutions and with dedicated support and services. The hallmark of all great companies is their customer service and support operations. For sites that have experienced staff and can debug low-to-mid level issues themselves. Mistakes happen, but now its so much easier to rectify charges and associated patient payments posted to the wrong case. Keep track of your practices financial health through Medisofts comprehensive reporting options including day sheets, aging, and various practice analysis reports. Blog We compile relevant articles that our clients find invaluable. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. If you dont have a support plan yet, please call 201-322-4100 option 1 to sign up for a Medisoft support plan. We use cookies on this website. You can easily separate charges and payments with various billing methods such as insurance, patient payment, or workers compensation. 18530 Spring Creek Drive, Suite A. Tinley Park, IL 60477. Everyone has created unintended duplicate patients. Designed to support Independent Physicians, Medisoft is a proven practice management solution. We have a number of support resources available to help you optimize the use of your EHR system and participate in the eMDs community. Fri: 8:30am5:00pm CALL NOW TO GET PROMPT MEDISOFT SUPPORT Call Us at (480) 730-3055 AZCOMPs Medisoft Support Team Can Tackle Any Medisoft Problem document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This field is for validation purposes and should be left unchanged. Increase patient engagement, eliminate no-shows, and shore up your revenue cycle with CGM CONNECTION. 101Paramus NJ 07652201-322-4100, Never worry about backups, training, or support, One low monthly fee makes it easier to budget, Improving Patient Outcomes: How Remote Patient Monitoring is Key to a Healthier Future, Revolutionizing Healthcare: How Home-Based Technologies Are Driving Better Patient Outcomes, Choosing the Best Medical Billing Company: A Guide for Practice Owners. CGM CONNECTION allows your practice to send automated appointment reminders as well as mass messages via SMS, email, and voice calls. Practice management system / medical billing software support, including Medisoft and Lytec Electronic health records (EHR) system support for Medisoft Clinical / Lytec MD / Aprima Network, workstation and server maintenance and troubleshooting Call to speak with support - 201-322-4100 Benefits Contact us today to schedule your upgrade MEGAEASY COMPUTER SOLUTIONS 214.826.2001 It is our job to stay updated with all market changes and present viable options to our clients. Microwize Technology1 Kalisa Way, Ste. Microwize maintains a better than 98% customer satisfaction rating. Classic helpdesk troubleshootingfor server and cloud-based software solutions, Inbound/Outbound Lab, Immunization, and other customized needs, Setup and resolution of claim submit failures, Registration and quarterly updates to ensure drug interactions are up-to-date. 24441 Detroit Road, Ste 201 Online Appointment Scheduler This new service allows your patients the convenience of scheduling their own appointments online which enhances the patient experience while reducing phone calls so your staff can focus on other tasks. Improve Efficiency & The Patient Experience, medical billing and revenue cycle management, Enterprise appointment scheduling with online scheduling. Watch as all the date and transcations move into a single record. These cookies will be stored in your browser only with your consent. Benefits: Remote installations, data repair, conversions and other services are available from our office. Metropolitan Practice Management is located in Northern New Jersey and is a Medisoft Certified Platinum Dealer. This website uses cookies to improve your experience while you navigate through the website. Westlake, OH 44145, Assistance with technical evaluation for HIPAA compliance, Installs and upgrades are a breeze by quickly and efficiently getting you running. 708-468-4073. Call 800-309-1220 or 201-322-4100 Play Medisoft is The Most Popular Choice For Medical Billing Software Medisoft's simple and intuitive design makes it easy to identify and manage your day-to-day medical billing and practice management tasks. CGM Medisoft V27 makes this even easier. We apologize for the inconvenience, but please download a more modern browser such as the latest version of Google Chrome. Contracted clients receive unlimited support & priority status. Thurs: 8:30am7:00pm Option 1 for Medisoft Sales. Customers with a current UNLIMITED computer & network help desk contract can get help from us in 2 different ways. Send an Email to Software Support Department. With CGM Medisoft v27, you can set up your own practice alerts and tag any patient with up to five notes or messages. Dont have access to the support portal yet? We provide help with general software questions, errors, electronic claims issues, EHR issues, and more. Medisoft is affordable, trusted, and a proven Practice Management software that keeps your reimbursements flowing while streamlining your practice. The #1 solution for small practices or medical billing services. If youre a multi-tasker working across multiple client organizations with lots of instances of CGM Medisoft running, your going to love this feature! Get support for your medical software Our US-based support engineers understand that software issues can adversely affect patient care, so they work regularly with our training team and development staff to ensure that any problems or questions are addressed promptly. These cookies will be stored in your browser only with your consent. Mon: 8:30am 7:00pm Medisoft 24 December 2019 ix Preface Where to Find Help Online Help Access the online Help screens to find detailed information on each feature in Medisoft. Real-time results allow you to track confirmations and cancellations giving you more control of your practices schedule. 2021 Maritec Medical Systems. Investors will also find helpful information, documents, and other publications. Solutions Series Support. The last thing you want to do is wait. CGM Medisoft mobile is a free application that works with Medisoft Advanced or Network Pro to help your practice run smarter and improve productivity. MPM Cloud Hosting can be accessed from anywhere and on any device as long you have internet connection. This newly displayed information may be more current that what was scanned from the card on file. We offer competitively priced support contracts. Advanced reporting capabilities allow you to monitor every financial aspect of your practice or billing service. Designed to support Independent Physicians, Medisoft is a proven practice management solution. Or you can save the file; save to your Desktop. Medisoft, Lytec, & Practice Partner Sales. With CGM Medisoft V27, you can now choose default appointment reminder preferences for all patients at once. Multi-tiered user plans for EMR and Practice Management installations. Use our technical support department for all your support needs and questions. We highly recommend that practices always use the most current release of Medisoft to ensure that a technical issue or change does not interrupt your practice. Medisoft is the most popular medical billing software on the market. You are using an outdated browser that is no longer supported by its manufacturer. Sun: Closed, Copyright 2023 Metropolitan Practice Management, Inc. | Website by TAG Online, 4 Century Dr. Suite 230 Parsippany, NJ 07054. Industry best response and resolution times, We remotely connect to your PC to see exactly whats happening in Medisoft, State-of-the-art ticketing system makes sure that all support requests get a response and resolution, Create support requests with a phone call, email, or our online portal, Toll free phone number for out of state customers. Call: (800) 565-5564. We can help with more as well. Phone support contracts We offer unlimited phone and remote support for one low price. We can help. Option 2 for Medisoft Support. Do you want to learn more about how to get UNLIMITED 24 x 7 x 365 IT and computer support? Medisoft Clinical. This category only includes cookies that ensures basic functionalities and security features of the website. Getting the support you need with eMDs award-winning staff has never been easier! network and server troubleshooting) and customized requests (e.g. MPM Cloud Hosting allows offices to take their Medisoft software/data and store it on a secure outside server. Medisoft is affordable, trusted, and a proven Practice Management software that keeps your reimbursements flowing while streamlining your practice. Necessary cookies are absolutely essential for the website to function properly. CompuGroup Medical stands with you. Tues: 8:30am 7:00pm This website uses cookies to improve your experience while you navigate through the website. Want to learn more about EDI with eMEDIX? CompuGroup Medical enhances the value of your IT investment through expert, professional, dependable, and friendly customer service. But opting out of some of these cookies may affect your browsing experience. Get Fast and Friendly Medisoft Support from AZCOMP Technologies, Medisoft Technical Support Phone Number: (888) 777-9070, AZCOMPs Medisoft Support Team Can Tackle Any Medisoft Problem, Let AZCOMP solve your Medisoft frustrations. Here are jsut a few of the noteable benefits of upgrading to Medisoft V26. You are invited for a half-day session to learn important tips and tricks for your software. These cookies do not store any personal information. The last thing you want to do is wait. Wed: 8:30am 7:00pm Fri: 8:30am5:00pm Please note that only the 2 most current releases are supported by eMD, the developers of Medisoft. 708-468-4070. By clicking Accept, you consent to the use of ALL the cookies. Previously, you had to individually opt each patient into certain contact preferences, but now you can set your standard and youll only need to modify specific patients as needed. You can manage appointments, look up patient information, review patient visits, submit charges, and perform other important tasks from anywhere at any time. (We do not offer support via email, any technical support related inquiries may not be returned.). Visit the CGM LABDAQ Support or CGM SCHUYLAB Support page for training and additional support with your laboratory software. CGM CONNECTION* is our new, integreated reminders option. (How are your kids doings?) and remind your team to deliver that extra, personal touch. We can set Medisoft up for you to automatically remind your patients of their appointments and confirm their attendance. If the eligibility response co-pay is different that what was entered by your users, it is highlighted for your review. Please give us a call at (480) 730-3055 to talk to a Medisoft . These cookies do not store any personal information. On sale October 10, 2022: CGM MEDISOFT V27 Loved by thousands of practices, our trusted practice management system is getting even better. Online Help is available in two different ways: Context-Sensitive Help: For help in a particular part of Medisoft, click the area for which you need help and press F1. Confused about all the choices? You also have the option to opt-out of these cookies. Bill with more accuracy and ensure you are collecting all the revenue you are due. Medisoft is a market-leading practice management system that helps improve cash flow and increase office productivity. CompuGroup Medical delivers important software to improve health and the quality of life. AZCOMP's expert Medisoft support technicians can bail you out. We will troubleshoot issues with claims or statements, give time-saving tips and shortcuts, and help in utilizing different features in Medisoft. In Medisoft V26, you can now pull and display up to 12 diagnosis codes from the Patient Case in the unprocessed transaction edits if connected to an EHR or Medisoft Mobile and no diagnosis codes are sent from those sources for the bill. Submit electronic claims, post automated payments using ERA and scrub your claims for errors before submitting. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. If you have declined cookies in your web browser, some features of the website may not be available to you. We realize that one of the most important elements of any software system is the software support services backing it up. Assurance plans Are you tired of software upgrades? In such cases you may be required to upgrade to the latest release. It is now possible to move charges and associated patient payments between cases! No more opening and closing to figure out which practice is which. Getting the support you need with eMDs award-winning staff has never been easier! Its much easier to get a new patient set up. Tues: 8:30am 7:00pm It is mandatory to procure user consent prior to running these cookies on your website. After calling our office please install the TeamViewer Program onto the computer that we will connect into. Click on the below link and Run the install. All rights reserved. Maybe it was a mistake. Simply assign a facility to an appointment using Office Hours. Since 1995, MediPro has been selling and supporting medical billing software and practice management software. The following are only available in Medisoft Advanced or Network Pro: Optimized for smaller practices that need only one user and basic account management functionality. Find out everything about the vision, mission, and the people who shape CompuGroup Medical worldwide. Support Center. Integrated Health Care. Designed for providers to reach remote or immobile patients and expand their practice. Know ahead of time and get up-to-date patient eligibility before the patient comes in for their appointment. Talk with one of our specialists to see how we can help. Note: Items that require standard IT investigation (e.g. Medisoft Advanced includes scheduling, claims submission, reporting, and enhanced features that allow you to effectively manage your practice or medical billing service. We offer assurance plans that eliminate software upgrades. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Medisoft offers advanced scheduling functionality allowing you to easily schedule for one provider at one location or multiple providers and multiple locations. Sat: Closed Medisoft Support Services Support Services Call 440-899-7067 to Connect Directly Now Connect Now Email Support@MaritecMedical.com Call (440) 899-7067 i Fax (440) 899-7062 Need Some Help? Is it an alert for appointments, charges, or demographics? At Microwize, we believe that we offer the best support in our industry. Monthly premium clients receive unlimited support & top support priority. Medisoft powered by eMDS is a proven, trusted, and affordable practice managment solution designed to simplify the way you run youir practice. Talk with one of our specialists to see how we can help. Another addition for multi-site practices allows you to tailor reminder messages with dynamic facility information. But how do you incorporate patient reminder strategies without burdening an already stretched team? Metropolitan Practice Management is located in Northern New Jersey and is a Medisoft Certified Platinum Dealer. Learn More Here. Necessary cookies are absolutely essential for the website to function properly. With each new release it gets better and more powerful as new layers of functionality and usability are added. Our customers receive assistance in many different ways, such as: Microwize Technology1 Kalisa Way, Ste. Call: (800) 333-4747. Please contact the support department for more information. We listened. Medisoft offers an all-in-one interface combining scheduling and billing functions as well as integrated revenue management capabilities. The user experience improves with CGM Medisoft V27. Click on the link to learn more about Medisoft Support Options. Before now, those records cluttered reports and introduced billing mistakes. Support contracts and plans cover operational use of the sold software by trained end users. Interested in streamlining your practices daily tasks using a proven medical management software? Our support offerings cover all our product lines including: With ever-changing government and insurance company rules and regulations, its hard for a practice to keep up with them on their own. We realize that one of the most important elements of any software system is the software support services backing it up. In CGM Medisoft V27, you can see the name of each practice by hovering over the icon on the Windows task bat. Learn More Here. Sun: Closed, Copyright 2023 Metropolitan Practice Management, Inc. | Website by TAG Online, 4 Century Dr. Suite 230 Parsippany, NJ 07054, Single Incident Telephone Support $125 (one question only), Remote Installation of Network Professional (up to 5 Computers) $250. Our online support options help you get immediate answers to your questions. CGM MEDISOFT V27 lets you easily merge duplicate charts, move charges between cases, designate patient pop-up messages, and more. Medisoft offers an all-in-one interface combining scheduling and billing functions as well as integrated revenue management capabilities. With Medisoft EHR, you will have access to both the practice management system and an advanced electronic health record solution at a price that smaller physicians will like. Usage of a cookie is in no way linked to any personal or Confidential Information on our website. No more surprise upgrade expenses. You also have the option to opt-out of these cookies. This is the best option for busy practices who need immediate answers. We also use third-party cookies that help us analyze and understand how you use this website. Medisoft Clinical combines the practice management (PM) features of Medisoft with a proven electronic medical record (EMR) that has helped thousands of practices improve quality of care and financial performance. Do You Need a Fast Resolution? Additional Support Our online support options help you get immediate answers to your questions. Thats where we come in. Best Practices say to collect patient out-of-pocket amounts at the time of service. Additional functionality like Medisoft Mobile, online appointment scheduling, cloud hosting options, and more makes the Network Pro version the optimal choice for offices that are looking to take their practice or billing service to the next level. Medisoft covers all aspects of your practice from comprehensive billing, scheduling and accounts receivable management to automatic recall tracking, document scanning and robust reporting. Simply choose a template, customize it to your specific needs, and you are ready to launch your patient reminders. We can help you streamline your patient statements process, and make it so your patients can pay you online while you sleep. Looking for online support for your Medisoft software? Get creative with one free-text note. You asked. NOTE:All requests for technical assistance must be received via phone. The basic version includes scheduling, claims submission and basic practice management funtionality. Now, when the patient forgets to mention that their insurance has changed, youll have a quick way to move the charges to the correct case. firewalls, antivirus, windows, etc). See whats owed with the enhanced display of up-to-date co-pay, co-insurance, and remaining deductible pulled directly from our eMEDIX clearinghouse eligibility integration. Don't waste another minute of your time trying to fix Medisoft problems on your own. Wed: 8:30am 7:00pm A cookie is a piece of data stored on a site visitors hard drive to help us improve your access to our site and identify repeat visitors to our site. Connect Now Maybe you didnt know a patient had changed their name. You will then get a message to Run or Save the file. The Advanced version allows one user to perform advanced practice management functionality.