Reviewed by World Luxury Awards representative, Kayla Lourens, To book your stay at Cauayan Island Resort, visit their website: cauayanresort.com, Hotels All staff whether from the transfer team, restaurant/bar, reception, activities or managerial were very helpful, extremely friendly and accommodating. Happy to hear also that you found a new favorite--the Wagyu Burger. The drinks, the staff, the room, the tours. Cauayan Island Resort has beachfront and pool view villas with a wooden terrace, lounge bed, indoor sunken tub, outdoor shower, private deck, and infinity pool. Yes, guests often enjoy the ocean view available here. Claim your listing for free to respond to reviews, update your profile and much more. When leaving, we filled out a questionnaire, where we indicated all major comments and said that we were not satisfied with the service, the manager just laughed. Why couldn't the boat be driven aside to the activity center and fixed there? The resort offers complimentary water sports and activities. It captivates the true essence of natural beauty with its surroundings of lush greens and wide array of flower blooms. 1 King Bed 1 Queen Sleeper Sofa 1 Private Bathroom Sleeps 4 670 sq. The activities on offer include, snorkeling, kayaking, and stand-up paddle boarding. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Cauayan Island Resort: Elite Resort - See 371 traveler reviews, 1,005 candid photos, and great deals for Cauayan Island Resort at Tripadvisor. Seductive & Secluded: 9 Luxury Adults-Only Hotels & Resorts Around The World, The Suite Spot: A Five-Star Private Villa in a 10-Million-Year-Old Rainforest, Travel Shows and Documentaries on Netflix to Scratch Your Travel Itch, Now that the Philippines is open to fully vaccinated tourists, it's time revisit the gorgeous islands that make up the archipelago. Unfortunately, the power interruption was beyond our control, and we were unable to provide the level of service that we pride ourselves on. Second option is. Youre not just paying for a place to stay, its a one of a kind EXPERIENCE. Truly the art of laid back luxury and top service! Prices for the external boat tours to match accordingly. The rest of them, as well as many other hotel facilities, were progressively finished throughout the following years. We appreciate your feedback and will work to address all of the issues that you have raised. Thank you for arranging a beautiful engagement proposal - couldnt have asked for a more picturesque setting!! Answer 1 of 13: All these resorts look great and I don't think we'll be disappointed with any of them but is there 1 that stands out? Every aspect was faultless! We hope to welcome you again someday and experience the real art of laid-back luxury. Food is great as well as the spa and activities (especially the full day private speedboat tour!!) The exclusive address sprawls across. Apr 05, 2022 Now that the Philippines is open to fully vaccinated tourists, it's time revisit the gorgeous islands that make up the archipelago. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted, We use cookies. Please see details about suitability for your family or inquire with the property to learn more. Barefoot luxury reigns at this Cauayan Island resort in the Philippines. We had 3 different rooms- i recommend the beach view/front villas. We recommend calling ahead to confirm details. Thank you. This continued throughout my stay as every staff member greeted me by name. Recommend it 100%. I had one of the best nights sleep in the extra king bed. The resort is breathtaking in every aspect; it is the perfect island holiday destination. No, pets are not allowed at this property. Everyone I encountered made me feel so well taken care of, especially Jolery and Kath who looked after me in the restaurant, Jen and the front office team, and Alan the tour guide. Drinking water in the room must also be asked for, room service forget to refill it. Unfortunately, the power interruption was beyond our control, and we were unable to provide the level of service that we pride ourselves on. The amenities in the bathroom were all from LOccitane, another small touch that really amplifies the luxury of the resort. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. just make sure to book as early as possible for the spa treatments..! There are more places to choose from in the, Frequently Asked Questions about Cauayan Island Resort. These five-star resorts on islands like Siargao, Palawan and El Nido offer peace, privacy and picture-perfect views. Cauayan Island, Bacuit Bay, Palawan, 5313 El Nido, Philippines - Excellent location - show map 9.4 Superb 113 reviews The staff are all hospitable, kind and attentive to the needs of the guests. Offer not valid on timeshare reservations. It captivates the true essence of natural beauty with its surroundings of lush greens and wide array of flower blooms. the bar snacks menu!) I am obligated to recommend with a maximum score. You get more than what you paid for. Based on the information reported by the owner or manager, details for the cancellation policy for the Cauayan Island Resort are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. There was only one set of shampoo, conditioner, shower gel, body lotion in the double room and it was not replaced during the 3 night stay. Thank you Cauayan Island for being the highlight of our trip in the Philippines! We had 3 different rooms and I can recommend the beach view villa. I had the pleasure of staying at Cauayan Island Resort for two nights and what a magical two nights it was. Rent By Owner has helped millions of travelers find the perfect place to stay. Can't wait to welcome you again in Cauayan soon! Our mission has always been to provide with the best independent service and sufficiency. Overall AWESOME stay and really exceeded my expectation. Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. The trail to the site is poorly equipped. Thank you for recommending us and we look forward to welcoming you back soon! I can honestly say it was one of the best massages I have ever experienced, and 90 minutes that I wish had never ended. We apologize if you weren't able to stay at our resort due to the unexpected power outage. Their slogan is the art of laid back luxury and that is exactly what you will experience. Immerse yourself in the different island activities and facilities to make your vacation experience truly memorable. Dear jasmin91switzerland, Thank you for your kind words and recommendation! Escape to a paradise of tranquility and haven of comfort. We're glad to hear that we were able to provide a relaxing and enjoyable experience for you and your partner during your honeymoon. RBO matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets. As reported by the owner or manager, the resort has not specified that children are welcome. Good wi fi too! All in all, we had an amazing and unbelievable experience. The tour guide, Alan, was so friendly and gave me all the information regarding the sights and assisted me with all of the equipment. If you're a couple lucky enough to be able to book this resort, you're destined to enjoy the best relaxing holiday you'll ever have. Food is really good. All rights reserved. On top of the la carte menu there is also a bar menu that includes bar snacks as well as sandwiches, burgers, and wraps. We will be reminiscing all the good times and will miss your amazing staff until we return! It is a lot quicker and can be done in open shoes. There was a large tub in the bathroom, that included a rain shower. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager. Again, we value your beautiful feedback about your stay and we'd love to have the opportunity to serve you again in the future! And the most important thing for us, It is child friendly. Yes, guests have access to a pool and a fitness centre during their stay. Every aspect was faultless! SUMMER OF FUN SALE: 30% OFF + $200 RESORT CREDIT. Which room amenities are available at Cauayan Island Resort? Cookies allow the display of marketing content tailored to user's preferences, and the sending of notifications about marketing offers corresponding to their interests, including product information as well as information about services provided by the website administrator and third parties. The cabinet at the base of the bed has a television that can be brought up through remote control if you want to watch one of your favorite Netflix shows, or you can leave it down and admire the view of the cove. We strive to provide quality service to every guest, and we want to do our best to help make things right. This is hands down the nicest place I've ever stayed. Does Cauayan Island Resort have any great views? Good internet. We've received impurities in some drums of the diesel bought to run the generators, which were damaged. We were after a relaxing end to our journey, and boy did we find our paradise. We strive to provide our guests with a unique and unforgettable experience, and we're glad that we were able to achieve this for you. Fees and deposits may not include tax and are subject to change. Dirty room which requires maintenance. Good: Fast boat from/to El Nido, only 15-20 minutes. We're glad to have provided a great stay for you. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. 94e3fcfd-d5aa-4e88-b9f7-39ba43bf81ff . Yes, dry cleaning and laundry service are offered to guests. 1 King Bed 1 Queen Sleeper Sofa 1 Private Bathroom Sleeps 4 504 sq. more. Private Beach Airport shuttle Travel Sustainable property Cauayan Island Resort and Spa Cauayan Island, Bacuit Bay, Palawan, 5313 El Nido, Philippines - Excellent location - show map 9.3 Wonderful 118 reviews most gorgeous resort with amazing people! Thank you again for taking the time to leave this feedback. On the date of arrival, they texted me on WhatsApp when we were at Manila airport waiting for our flight to El Nido and they cancelled our reservation due to a power outage on their island. Does Cauayan Island Resort have an airport shuttle? Rest assured, weve done our very best, and a new generator has been bought while the other two have been repaired to prevent such incidents to happen again. I am absolutely disappointed about this place! New Bamboo Chalets. And the most important thing for us, It is child friendly. A late checkout penalty will be charged for any guests staying past the checkout time. In order to provide services at the highest level, the Website uses cookies saved in the browser's memory. Service is really good and they give their extra mile to provide your requests. On another note, we apologize if you experienced some power outages while in your stay. Polite staff. We appreciate your feedback and will work to address all of the issues that you have raised. Dear jasminj747, Thank you for taking the time to share your experience with us! Despite not having any local contacts, nor any knowledge in regards to hospitality or construction, both of them went back to Spain with a single idea in mind: "We are going to buy an island, and we will build a resort in El Nido.". All other trademarks are the property of their respective owners. Activities and spa: 1A. Their approach allowed for a personalised experience and always went the extra mile. Cancellation Policy: Free cancellations are available up to30 days prior to arrival. Staff is very friendly and caring-couldnt ask for more! Specific accessibility details may be addressed in the property details section of this page. It will take up to 15 days, and we would really appreciate your patience on this matter. Bad: The room is dirty and poorly maintained. You get more than what you paid for. Thank you for your understanding and please do not hesitate to contact us if you have further concerns or questions. This presented me with a once-in-a-lifetime opportunity to swim with the numerous baby sharks that are residents of the cove (they are vegetarian as the guide put it, and not harmful in any way). Again, we value your beautiful feedback about your stay and we'd love to have the opportunity to serve you again in the future! Rest assured, you will be refunded as promised. We bit the bullet and opted for (standard) fully inclusive, and did NOT regret it. Checkout Policy: Any incidentals incurred during your stay are due at the time of checkout. The only bad thing I can say and I am glad it fell on our last day and not before - cause we would get really upset if so. Based on the information received from our partner, the Cauayan Island Resort is wheelchair accessible. All rooms on the island are villas that each have their own unique feel and features. Their approach allowed for a personalised experience and always went the extra mile. This happened two weeks ago. #6 of 58 hotels in El Nido Location Cleanliness Service Value Is a luxury resort that embodies the pristine beauty of its natural surroundings and first class personalized services. My kid got a chance to see some baby turtles too that hatched in the Islands. Poor service. Dear Seaside536648, Thank you for taking the time to write this review. They even have internet tv. CAUAYAN RESORT - 19 Photos - Cauayan Island, El Nido, Abra, Philippines - Yelp Restaurants Auto Services Cauayan Resort 1 review Unclaimed Resorts, Day Spas Edit See all 20 photos Write a review Add photo Location & Hours Cauayan Island Bacuit Bay El Nido, Abra Philippines Get directions Edit business info Recommended Reviews 2023 Tatler Asia Limited. to be the best burger we've both EVER had. There are also small details and personal touches that really elevate your stay that you wont get from their advertising or website. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. Nay Palad Hideaway sits between ancient mangrove forests and the soft white sands of Siargaoone of the most popular surf destinations in the Philippines and in Asia as a whole. Beach towels are torn and faded. Check-in and check-out process was seamless and very well organised to accommodate our flight arrangements. Cauayan Island Resort Mar 2022 - Kasalukuyan 1 taon 4 buwan. Cauayan Island Resort really is a paradise of tranquility and a haven of comfort. 2 King Beds 1 Queen Sleeper Sofa 2.5 Private Bathrooms Sleeps 6 1,000 sq. The art of laid back luxury | Cauayan Resort is a luxury resort that embodies the pristine beauty of its natural surroundings and first class personalized services. From the rooms, views, activities and staffs, everything was perfect. Thank you again for taking the time to leave this feedback. One day staff started repairing the motor of the boat right in the middle of the beach, so if you choose a villa on the beach line, take this into account. What food & drink options are available at Cauayan Island Resort? We look forward to welcoming you back again soon and hope that your next stay will be just as magical as the last. Thank you. The resort has a romantic ambience and is a place you can call a home away from home. We would be happy to follow up with you via WhatsApp or email and see if we can help rectify the situation. I chose to do the half-day island hopping tour with the resorts private speedboat, which was a fantastic experience. For families or groups of friends, the two- and four-bedroom villas have airy living and dining pavilions with private pools and a dedicated in-house cook. Again, we apologize that your stay was not as comfortable as it could have been. We apologize for any inconvenience in your room and will follow up with our housekeeping team to ensure a thorough inspection of all guest rooms. The sounds of the ocean beneath evoking a sense of calm. Definitely a luxury resort. The food was very tasty, we loved every minute and wish we could have stayed longer. Are there opportunities to exercise at Cauayan Island Resort? Payments made by partners impact the order of prices displayed. Definitely will recommend and will go back. It also delivered spectacular views and the perfect way to unwind before dinner. In the beach front villa we unfortunately had a worm in the shower and a lizard on the bed But would definitely come again!! Each villa is designed with spectacular views that redefine coziness and relaxation. This happened two weeks ago. Included on the deck floor is a glass panel, so you can admire the sea creatures below. Escape to a paradise of tranquility and haven of comfort. Choose from a range of private villas on the beach or by the lagoon with traditional thatched roofs and interiors that highlight bespoke Filipino craftmanship. Yes, this Cauayan Island Resort has a swimming pool. Own or manage this property? We're thrilled to hear that you enjoyed your stay, especially the friendly staff, our activities, and the spa. Maria & Roberto. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager. Respectfully, of course. Yes, Cauayan Island Resort offers an airport shuttle for guests. It will take up to 15 days, and we would really appreciate your patience on this matter. We apologize for any issues with pests in one of the rooms you stayed in, and we will be sure to address this with our housekeeping team. The Beach Villa was extremely comfortable, the service was excellent, the staff kind and attentive. Dear Matt T, Thank you for sharing your wonderful experience at Cauayan Island Resort. Sample regional cuisine in the hotel restaurant; a serene getaway., There is lots to see on Cauayan Island; take a guided tour through the hotel for thoughtful insights during your local exploring, Couples love the discreet private suites at this luxury island getaway; book a romantic couples' massage at the spa, Set on a beautiful bay on a paradise-like island in the Philippines, this hotel makes an idyllic beach break, Immerse yourself in the adventures that El Nido has to offer and take in the beauty of nearby islands while island hopping, Paddle your way to Cauayan Islands treasured spots - from the mangrove forests to limestone cliffs - on a hotel kayak, Practice yoga on the hotel's dedicated yoga pavillion; classes are available with qualified instructors. See details about the indoor or private swimming pool availability and other facilities. My favourite was the eggs benedict, which I ordered every morning together with an orange juice. After 1 hour manager came to us with apologizes, but that was it and it not improved our stay and impression. to be the best burger we've both EVER had. Super overpriced. They offer honeymoon and special occasion packages which makes it the perfect romantic destination. just loved everything from the start til the end. When leaving, we filled out a questionnaire, where we indicated all major comments and said that we were not satisfied with the service, the manager just laughed. Top room amenities include a minibar, air conditioning, and a flat screen TV. The best relaxing holiday you'll ever have, My partner and I picked this spot to finish our Japan and Philippines honeymoon. Likewise, there is an elevator specified as being available at the property. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Our power set-up on the island is solar plus two big generators as backups. These tours can either be done on their speedboat or on the local group boat. All-inclusive rates are based on double occupancy, and a minimum 3-night stay is required. In the beach front villa we unfortunately had a worm in the shower and a lizard on the bed But would definitely come again!! At Cauayan Island Resort, we date all the way back to 2008, the year in which the owners decided to make a trip to the Philippines that would change their lives forever, Arriving to El Nido as simple tourists, it only took them a day on an Island Hopping cruise to fall in love with the place, its breathtaking landscapes, and its warm and welcoming people. 2322b80d-4a61-4d74-8c52-6d97c3c85135 . Basilio Philippines Staff 9.8 +45 photos Experience world-class service at Cauayan Island Resort and Spa Wearing nothing but a pair of briefs, and accompanied by his dog Potol, he greeted them as the caretaker of the island, back then completely wild and impossible to penetrate due to the lush jungle that covered it. What are some of the property amenities at Cauayan Island Resort? As for the food, we appreciate your great comments about it. Does Cauayan Island Resort have airport transportation? Even if we have energy produced as well by our solar panels, the power isn't enough to provide all the needs of the resort being fully occupied. My favourite was the mango meringue roll for dessert, which was freshly made by their talented pastry chef. Check the guest reviews to learn what guests had to share. Close to beach and town. Dear Daria_Lozo, Thank you for taking the time to write this review. The weather in April was perfect (although bring sunblock!). The staff were fantastic and attentive to every detail, the activities we tried: spa trips, boat tour, sunrise and sunset hikes, kayaking, snorkelling with turtles and clownfish were fantastic, and the full resort never felt that busy. A late checkout penalty will be charged for any guests staying past the checkout time. There was only one set of shampoo, conditioner, shower gel, body lotion in the double room and it was not replaced during the 3 night stay. This is the first time it happened in our many years of operation. The photos online do not do this resort justice. better than Bora Bora and Maldives And there are small friendly sharks around the area spa area. Other than that, we were very happy. Reservations booked within 30 days of arrival, will be charged in full at the time of booking. Unfortunately, the power interruption was beyond our control, and we were unable to provide the level of service that we pride ourselves on. One of the main features of the resort is the infinity pool. We were absolutely shocked! Taxes and service charges are not included on room-only reservations. Enjoy a dining adventure and savor the taste of our impeccable dishes. You will not be short on variety as the menu is extensive. All motorized water sports are unauthorized due to El Nido islands regulations. All staff whether from the transfer team, restaurant/bar, reception, activities or managerial were very helpful, extremely friendly and accommodating. We strive to provide quality service to every guest, and we want to do our best to help make things right. "Barefoot luxury reigns at this Cauayan Island resort in the Philippines. Yes, guests have access to a pool and a fitness centre during their stay. The amenities are Loccitane. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. We've received impurity in some drums of the diesel bought to run the generators and both were damaged. Staff very professional and friendly. We apologize for any issues with pests in one of the rooms you stayed in, and we will be sure to address this with our housekeeping team. Food is great as well as the spa and activities (especially the full day private speedboat tour!!) The last seen price for this Resort was One day staff started repairing the motor of the boat right in the middle of the beach, so if you choose a villa on the beach line, take this into account. Although I texted the Cauayan Resort many times, they have not refunded my money. So many thoughtful details to make an everlasting impression. Divi Club Escape promotional weeks are non-refundable and cannot be cancelled or changed. When we arrived at El Nido airport, I was able to book another resort by myself. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. Immerse yourself in the different island activities and facilities to make your vacation experience truly memorable. Chef/Part Owner at 86'd Gourmet Cafe x Bar Metro Manila. We had a spa treatment once and we had a short time for dinner so i asked if we could have the dessert after our spa treatment but the manager rejected this.. so i think this could have been better But would def come back again. We take great pride in providing exceptional service to our guests. Private rooms at hostel prices. Our team checks each review posted on the site disputed by our community as not meeting our, Review collected in partnership with this hotel. No pets allowed. WiFi and an airport shuttle are free, and this resort also features a spa. We love the luxurious two-storey Tree House Villa, which is perched on the resort's highest point for unobstructed ocean views. Jen and the front office team, and Alan the tour guide. This does not include airfare cancellations or changes. Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. Activities and spa: 1A. I booked this resort through their website and I paid the full amount for my reservation in advance. I just wish we stayed longer Review of Cauayan Island Resort Reviewed October 11, 2022 via mobile Everything in this hotel is awesome. We look forward to having you back in our resort soon! There is also an outdoor shower which is accessible from the bathroom as well as the main entrance, allowing you to rinse off before entering your villa. With a better price than another similars. This property is unavailable on this site presently. Pristine waters. Staff is very very friendly!