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Thanks for the fun! In order to receive a refund, changes and cancellations must be made more than 7 days prior to your tour date. The added bonus to cuddle with the puppies made the day even more special. excursions you book. Wish we had more time on the tour as it will be a memorable event! Roundtrip transportation to musher's campbase, Ponchos for guests seated in the front of the sled, 1 hour - roundtrip narrated transportation with beautiful Alaskan scenery, 30 minutes - mushing on the dog carts/meeting the team, 30 minutes - presentation of dogsledding history, 20 minutes - photo opportunities and sled dog puppy visits along with refreshments. Boots and rainwear not very comfortable! Then we got to have a sled ride with Musher Dane. The staff was terrific and the highlight was helping to socialize the new husky puppies. The time we spent there was informative and fun. Dress appropriately. Should not be missed! All reservations must be made through the website as our customer service representatives cannot take credit card information over the phone. Layeredand waterproof clothing are recommended. it would have been more exciting if we get some splashes. I learned so much and there are puppies! Excellent family time.from our musher to the person who did the presentation about dog sled historythis was a great time with my 10 year old grandaughter! The flight itself will leave you in awe as you take in the breathtaking landscape of Juneau. Our guide was pleasant and made our trip enjoyable. Explorations Central (EXC) is a one-stop, multi-faceted program that combines indispensable travel resources and on-board enrichment opportunities, making your time ashore more engaging, vivid and meaningful. If you have further questions please email [emailprotected] or if it is an urgent matter you can call 1-888-586-8489. They did a great job. Thank you! Not to be missed excursion on your cruise to Alaska. Stopping in Haines, Ketchikan, and Juneau. Alaska Shore Excursion were exceptional to work with. Even despite the rain. Loved the rafting. We would definitely do this again if we return to Alaska. It was just a great experience. Lovely young staff members that work together as a team :), Fantastic experience you can see that the staff love and care for ther dogs. First, you will board a bus right in downtown Juneau, for an informative trip through . Shore excursions may be easily booked online in advance of sailing on the book shore excursions page. Riding on the cart was a lot of fun. A great tour for families and couples. 5 Juneau, Alaska 99801. We loved this excursion! I went with a large group (16) which wasn't a problem at all for the people at camp. The tours are graded according to their relative level of activity. These are the kind of facts you learn on an Alaska whale watching tour. Thanks to everyone, you gals and guys were great! Along the way, youll pass icebergs and majestic Nugget Falls, and spot some of Alaskas most beautiful birds, including bald eagles and arctic terns. This exclusive tour gives you access to behind-the-scenes areas of our Musher's Camp, more hands-on experiences with our sled dogs, and a 4-mile mush across the glacier. Juneau is known for its outdoor recreation, fresh seafood and fine dining. Viewing glaciers and the Juneau Icefield from the sky is one of the best ways to experience how vast, expansive, and beautiful they really are. Although the campfire and hot cider and adorable puppies TOTALLY helped. Very informative adventure. Our musher was young and is a 3rd generation Iditarod competitor. 50 minutes - roundtrip narrated transfer to Mendenhall Lake, 20 minutes - outfitting, orientation, risk acknowledgment, divide into groups, board raft, 1.75 hours - narrated float tour across Mendenhall Lake and down Mendenhall River, 15 minutes - guest take out point, turn in gear, enjoy the snack. Very awe inspiring and she just fell in love with the dogs and can see herself doing this when she gets older. We had a wonderful time at the musher s camp! Everyone enjoyed the dogs and puppies and the wonderful things we learned about muskers. For all other questions, please email [emailprotected] or call 1-888-586-8489, In order to check the status of your reservation request, please use the following link: alaskashoreexcursions.com/order-status. Extremely interesting. This was a last minute excursion and ended up being our favorite activity of our Alaska trip. Freaking amazing!! It was exactly as expected because I had done my research. Keep your eyes peeled during the flight as you may see some wildlife on the mountain peaks. Would highly recommend! For all other questions, please email [emailprotected] or call 1-888-586-8489, In order to check the status of your reservation request, please use the following link: alaskashoreexcursions.com/order-status. An Alaska northern lights cruise offers stunning views of this parade of lights in the Great Land. On the Nieuw Amsterdam, you will find stage shows, live music, a casino, onboard movies, the Greenhouse Spa & Salon, and clubs for the kids to attend so you can fully enjoy your relaxation time. The grounds are a world away but yet just over the bridge onto Douglas Island. This was a great few hours starting with the pick up by Ben at the designated meeting spot. Find out more about Alaska glaciers. Had a wonderful time and the puppies were adorable. Wonderful experience and great way to see a unique piece of Alaskan history and continuing tradition. From the moment we got on the bus our guide was so friendly, telling us all about the port and himself. If a tour is waitlisted and space becomes available, an email notification will be sent to you at which time you will have 72 hours to book and confirm the tour. Named for a gold prospector, Juneau, Alaskas capital city welcomes more than a million visitors each summer. There is no storage available for motorized scooters. Robert was an excellent driver and great at introducing us to the dogs and answering our many questions. Our Musher was super friendly and fun. Hike or tram up Mount Roberts to chance upon wild deer and bald eagles. I love that Alaskan Shore Excursion texted us to let us know where to meet them. Due to all the warm weather and melting, this trip does require some walking in rough terrain if you desire to get closer. Auke Bay is a favored destination for humpback whales, but you may also spot orcas, sea lions, Dalls porpoise, and other marine life on Juneau whale watching cruises. Ben has a great sense of humour and a vast knowledge of the area. For a place known for frigid temps and inclement weather, Alaska is surprisingly, almost startingly green. Really enjoyed this tour. This was a great option for our family! Very fun and informative! Even more importantly, the staff who handled our reservation was excellent! It was beyond our expectation and so fun for the little one (my 2 1/2 year old son)! It is important to keep in mind that tour operators are subject to the laws of their own country with respect to accommodating the needs of guests with disabilities. We experienced a very windy day (I've heard mornings are better.) The pickup point in Juneau was a bit disconcerting, since the place we were to wait was NOT where the van leaves from, so, it was there for quite a while before I started to worry and went looking for it. Exciting! Awesome time. We enjoyed this trip. Our guide, Kevin, was entertaining and provided great insight as far as sights on the way to the dog camp. Do Not Sell or Share My Personal Information, Guaranteed best price find a better price on any tour we offer and we'll refund you 100 percent of the price difference in the form of an onboard credit. Ample opportunity to touch and pat the dogs and to have pictures with them. The mushers were welcoming and extremely knowledgeable. After which we got to meet the dogs in his team who were just beautiful. Will I see any wildlife or bears on this tour? Enjoy a breathtaking panorama of mountains, glaciers, gorges, waterfalls, tunnels, trestles, and historic sites along the White Pass Railroad. Weather depending, you are encouraged to wear gloves, light layers and an extra pair of socks in case yours get wet in the boots. The mushers were so knowledgeable, friendly and fun! We did this with our 11 year old grandson and enjoyed it greatly! The after tour snacks/drinks could have been a bit better! Well arranged and great experience! During this hands-on interactive tour, you will help prepare your dogsled team for the day of mushing that awaits you. I left wanting to bring one of the dogs home to FL with me. The best time to see the northern lights in Alaska is during the Aurora Borealis viewing season, late August through late April. Informative and fun. The 9 Best Juneau Shore Excursions for your Alaska Cruise in 2023 Planning your Alaska cruise for 2023? We offer 2 raft options, an oar raft, where the guide does the work and a paddle-raft (when available), where you paddle along with the guide. Snuggling with the pups was icing on the cake. Experience the life of an Alaskan Dog Musher! My family and I had an amazing experience at the camp, one that we will never forget. We joined the excursion in Juneau! It was fascinating to canoe up to the area and to be abel to get a first hand look. Carol. Mary's informative talk about dog-sledding was super interesting - it is clear that she has a passion for the sport and for the dogs. The best ever! The tour guide was knowledgeable and strong. Must do!! WE LOVED THIS EXCURSION. Fun for the whole family! The excursion leaders were friendly and kind. Plenty of time to get to know the dogs and puppies. With independently booked tours, you are responsible for rejoining the ship at the next port of call. I recommend this excursion. We had a great time. The waders, boots and jacket kept us warm and dry. Enjoyed it, but not sure it was value for money. View All Alaska Cruise Tips, Travel Article & Videos, Do Not Sell or Share My Personal Information. 900 Reviews #133 of 949 things to do in Alaska Nature & Parks, Geologic Formations, Bodies of Water AK Save Juneau Shore Excursion: Paddle with Whales! Guide was very knowledgeable, The float was exciting and beautiful. He is responsible for his dogs. Awesome experience and awesome time! The city itself is pleasant, but the real highlight of a visit to Juneau is tracking down some wildlife. Check off items on your bucket list with Holland America Line shore excursions, from thrilling adventures to cultural experiences, wildlife viewing and activities in nature. A must for any Iditarod fan. Skagway Dog Sledding & Glacier Flightseeing Helicopter Tour, Skagway Musher's Camp and Sled Dog Adventure, Juneau Dog Sledding & Glacier Helicopter Tour, Juneau Glacier Dogsled Extended Tour via Helicopter. Read more in my Privacy Policy. Although the weather was unusually warm, the dogs were eager to run and the musher gave us great running commentary about her team. Pick up from cruise port a breeze. We even drank hot chocolate and petted the puppies. This was a fun tour with the sled dogs! Worth every penny . Perfect way for us and the crew to close out a season. The camp guide then told us all about mushing and the Iditarod and Yukon races. My children loved playing with the dogs!! It was a fun experience to ride with the dogs. There is a muddy walkway. Marvel at the vibrant colors dancing across the sky from the ship and snap photos well into the night. Small group tour, way better than the cruise ship excursions. This was better than absolutely everything else we did together. The minimum weight is 50lbs to fit into the required lifejacket. The dogs just as wonderful as I thought they would be and the mushers and handlers were excellent. Highly recommend! I would recommend this excursion to everyone whatever this age is! Highly recommend! passport!) Juneau Browse by category: Mendenhall Glacier (11) Kid-Friendly (8) Helicopter (12) Food & Drink (7) Adventure (21) Dog Sledding (7) Kayak (3) Whale Watching (8) Salmon Bakes (5) Mendenhall Glacier (11) Kid-Friendly (8) Helicopter (12) Food & Drink (7) Adventure (21) Dog Sledding (7) Kayak (3) Whale Watching (8) Salmon Bakes (5) But the staff made it all seamless. The scenery is beautiful. I learnt so much from them. Tip, wear old shoes! The dogs were wonderful and well cared for and all the staff were amazing. be aware that we may not be able to confirm this reservation before your tour date. The dogs were super well behaved. Most of the float was about a 0.2 rapid according to our guide. Hands down the best excursion on our trip! We were broken into two groups. Fun, fun, fun! We enjoyed our experience very much. On the water, take in the panoramic views of the largest glacier of the Juneau Icefield, cascading mountains and the pristine Taku River. The only disappointment was when the trip photos were taken, I was not pictured----well, you could see a very small part of my jacket. My granddaughter was so excited to see the puppies and to take a ride on the sled. Learn the basic techniques of glacier travel, ice climbing, and belaying, as our guides lead you through an exploration of the Juneau Icefield. With this tour, the cruise ship actually meets up with the small excursion boat to pick up (or drop off) the passengers. Everyone was so nice to us, and we really enjoyed learning more about the sport and the dogs. Really enjoyed it. This tour meets in front of the Mt. We enjoyed the ride so much and meeting the dogs and puppies was the sweetest. We had a blast! Well worth the time and money! Very helpful. the dogs were great and the lady doing the tour with the dogs was great and our bus driver out and back to the pier was very good. This was an amazing excursion. My little granddaughter cannot stop talking about them! **THIS TOUR IS NOT AVAILABLE FOR THE 2023 SEASON** A personalized flightseeing tour with a landing on one of the local glaciers from the Juneau Icefield. He knew how to maneuver the rapids with ease. It was raining and they provided a sheet of plastic to help keep some of the mud off the front riders. The driver and staff at camp very helpful, friendly and informative and my friend did enjoy petting & cuddling puppies. I loved the talk about iditarod, though the kids were a bit too young and just wanted to hold the puppies. The staff was very friendly and knowledgeable. Awesome experience, beautiful setting, knowledgeable people. You get to learn about the Iditarod Race and of course hold the adorable new puppies, it was a great, educational experience. Robert and Emily were great! Once onboard, please visit the shore excursions office. Exactly as advertised. The spirited dogs will be waiting to whisk you away on a mushing experience you'll not soon forget! So glad I got to check this off my bucket list! Thank you! decent tour, was expecting a more exciting rapid rides, not splash at all. What can I say, they're the reason for going. The talk about the original trip to save the town was most informative! excursions you book. Chaz was an excellent guide. this is a very scenic ride. Rapids not big, child friendly experience. This tour is the same as our Juneau Dog Sledding & Glacier Helicopter Tour except that it will take you on a thrilling mushing ride across the Mendenhall Glacier. Visiting Juneau, Alaska, US on your Alaska cruise? Once you land on the glacier, you'll have a chance to walk around and explore as your guide describes the history of the million-year-old ice fields! This is your opportunity to explore some of the Juneau Icefield's most pristine areas that few in the world will ever get to witness! Luckily we had waterproof clothing and boots on or we would have been soaked. Traipse through lush meadows, past waterfalls in the Tongass National Forest on a guided hike. In order to receive a refund, changes and cancellations must be made more than 7 days prior to your tour date. Our guide Skyler was awesome. **THIS TOUR IS NOT AVAILABLE FOR THE 2023 SEASON** The adventure for thrill-seekers of all ages! This was such a special experience! What fun. Beautiful sights. Surrounded by water, forest and mountain sights, visitors seeking things to do in Juneau indoors and outdoors can hike a glacier, eat fresh-caught fish on a seaside patio and tour a grand capitol building all in one day. Everything was excellent. Thank you. Plan Your Vacation Right, Get Accurate Booking Availability. Our musher taught us so much about dog sledding, her dogs and life style. Of course, the highlight of the tour was getting the chance to see the dogs in action as they anxiously pulled our wheeled sled around a course at a faster-than-expected pace. The full cancellation policy can be found here. Shore excursions are available through our partnerships with local suppliers and guides, in the majority of ports we visit. My favourite excursion. Great excursion and wonderful staff! You have up until 7 days prior to your tour date to cancel for any reason. We saw glacier on one side of the lake and the ride led us through a small river where we experienced a good, exciting ripple current on some of the places. Duration: 3.5 hours (Roundtrip from cruise ship terminal.). A ride on the Goldbelt Juneau Tram is an exhilarating adventure that leads to glorious views. This was such a fun wonderful experience. 117 reviews #27 of 60 Boat Tours & Water Sports in Juneau 4WD, ATV & Off-Road Tours Nature & Wildlife Tours Rail Tours Air Tours Kayaking & Canoeing Closed now 6:00 AM - 8:00 PM Write a review See all photos About We are a team of local Alaskans who want to share our home with you, the real Alaska, at local prices. They were very informative and didn't mind answering all our questions. Highly recommend this adventure. We chose to paddle & had a GREAT time! charged if your order can be completed in time for your requested excursion. Recommend it to everyone, either you love dogs or not that much. really enjoyed this with good guy on board. If cancellation occurs onboard after the cancellation deadline for specific shore excursions, a 100% cancellation fee will apply. Unlike other cruise lines that I've used before, Holland America offers quite a lot of accessible . Enjoyed the puppies. Please send an email to [emailprotected] letting us know which tours you would like to cancel as we must have all cancelation and change requests in writing. Highly recommend this trip for families. Please send an email to [emailprotected] letting us know which tours you would like to cancel as we must have all cancelation and change requests in writing. Life jackets, rain jackets, rain pants, boots, Snacks (Reindeer sausage, cheese, crackers, salmon spread, water, and hot apple cider), Beer, Marthas Mendenhall Madness Punch, and soda are available for purchase at the end of the trip, Photos, t-shirts, and hats available for purchase. We LOVED holding the puppies, and enjoyed learning about the sport and the surrounding rain forest. CMS Juneau, Alaska, US In Partnership With Cruise to Juneau, Alaska and visit the most remote, most beautiful and strangest state capital in the United States. We had more in our party that wished to do this but was sold out so couldn't all do it. Just like promised, we rode a wagon pulled by dogs (fast and exciting), learned about the dogs and their mushers' amazing lives, pat the puppies. "Best Price Guarantee" means we offer the local wholesale rates for all of our tours because All tour bookings are processed on a first-come, first-served basis. View Details. These Alaska wildlife tours take you close (but not too close) to these iconic Alaska animals on their home turf, to watch their captivating and sometimes amusing behaviors, like fishing or splashing in streams. However, the rest was great. You will be prompted to enter your Email or Mariner ID along with your password. The excursion was easy, fun, and well-planned. Loved being pulled by dogs from the iditarod, and the puppies were a fan favorite! We actually talked to and experienced really mushers and dog teams. Also, it was so great to get away from the crowds in downtown Juneau, and hang out for awhile in one of the most beautiful forests I have ever seen! Relax in a warm cabin while you look out for that signature spray or tail fluke. Well run and organized tour. 212 Admiral Way Ste. Fully detailed instructions are included on your finalized ticket vouchers. Master Oarsman Conner was a great guide/host, very knowledgeable, funny and didn't get us killed! Emily was very informative and we enjoyed it immensely despite the cold and rain. Wonderful experience and great people that work there! Not for the tenderfoot, Mount Roberts Trail is another popular Juneau hiking trail that goes up to 1,760 feet. Our guide Parker was the best. Started off with a ride around the track and then learned all about racing. As for the the dog mushers, the ride was so much fun. Despite the weather, our guide did a great job pointing out eagles and instructing the crew in safety operations.. Helicopter tours offer once-in-a-lifetime birds-eye views of Alaska's majestic scenery and wildlife. Our guide was great. Well Done ! The runs down the rapids were fun. All of our tour guides were very knowledgeable and friendly. Also, check out totem poles and the 49th star flag, which still flies today. we had our daughter and 13yr old granddaughter with us. I would recommend this excursion to anyone who loves dogs! We had such a fun day with our grandkids! Kids loved it! Tour times below are approximate: Each raft can hold a maximum of 10passengers. Because they were closing the camp for the season, our group was literally the last to run. In order to receive a refund, changes and cancellations must be made more than 7 days prior to your tour date. And got to hold them!! The sled ride was amazing. Holding the puppies was the highlight of the tour. Enjoyed the beautiful scenery. So personable and friendly and the fact that everything they had to offer, they knew first hand made it all the more genuine and awesome! This was our favorite excursion of the trip! The program including our EXC Guides, shore excursions staff and other resources is located in the Crows Nest (on some ships) or another specially designated place. They loved petting the dogs and playing with the puppies. There is no weight limit for this tour. 1.5 miles away. 212 Admiral Way Ste. Will definitely recommend this excursion for anyone heading to Juneau. We had a great time. This tour meets in front of the Mt. Little things like coffee, tea, hot chocolate as well as warm water to wash your hands added to the experience. We were able to pet most of the dogs after the ride. Good for families with younger kids. Highly recommend it! They all showed us their personalities and our guide explained a lot to us and answered any questions we had! Then we got to meet and cuddle some pups who of course were adorable. Bald eagles and their nests, herons, shorebirds and waterfowl are all common sights. Check out our page for more details on all of the Mendenhall Glacier tours we offer:Mendenhall glacier! Go to Explore Shore Excursions then select Download Personalized eBrochure. Whether wine tasting in Burgundy, zip-lining in Costa Rica or photographing penguins in Chile, Holland America Line Shore Excursions help you connect deeply to the people and places you visit. Would not hesitate to recommend 5+. The activity icons that appear at the beginning of each tour description provide a general idea of the level of activity to expect. Elliot was a great guide! The only thing that would have made it better would have been more information about the operation that we visited rather than a generic lecture on the Iditarod. Was enjoyable, but our group would have liked to get closer to the glacier first. All reservations must be made through the website as our customer service representatives cannot take credit card information over the phone. Our family-friendly shore excursions give you new ways to discover destinations together. so we all wore the real heavy rain gear for nothing. The people at the Musher's camp were informative and I loved meeting the dogs and puppies. There are 250 miles of Juneau hiking trails, so youll have plenty to choose from. I would do this again for sure! This exclusive tour gives you access to behind-the-scenes areas of our Musher's Camp, more hands-on experiences with our sled dogs, and a 4-mile mush across the glacier. Juneau hiking is top-notch. Worth every cent. The sled ride with the dogs was great. Don't veer off the trail and be mindful of signs about recent wildlife activity, including bears. Find Shore Excursions Find Your Cruise Search Best Price Guarantee If you have further questions please email [emailprotected] or if it is an urgent matter you can call 1-888-586-8489. Optional shore excursions during the land portion of a Land & Sea Journey are non-refundable within 3 days of your Land & Sea Journey departure date. I only wish more time could have been spent riding with the dogs in the summer sled. After booking your cruise, log in to learn more and purchase your shore excursions. The Mushers are pros. The ride was fun and the added bonus of petting newer puppies was really nice. The Mushers were very welcoming and gave us a real insight into their lives. They helped make the experience amazing! Puppies were so cute. Within minutes of your departure from downtown Juneau, youll soar over Alaska wilderness. The entire crew from the bus driver to the mushers were very friendly and knowledgeable. Wonderful time was a highlight of the day. After your transfer to the helicopter base, you'll take off on a scenic flight over Mendenhall Lake, on your way to the dogsled camp situated atop the magnificent Mendenhall Glacier. Nice people and an awesome experience with the dogs. What it seems to me is that is a very short ride. Loved the ride! That was a bonus! We also got to see some houses and vacation homes along the river. Great, educational excursion that was fun not only for us adults, but for my two teenage boys as well. We did spot a few bald eagles as well. Yes, Alaska cruise excursions are pricey, but they are well worth it. Parker was amazing !!! "Best Price Guarantee" means we offer the local wholesale rates for all of our tours because Everyone will enjoy their own window seat while flying in a DeHaviland Otter seaplane over 5 glaciers. From the prompt pick-up, to the knowledgeable Mushers, this trip was great. 4.7 (62) Enjoy the Mendenhall Glacier from a different view on this exhilarating float tour down Juneau's Mendenhall River! But, they came looking for us too, so it all worked out. Great Guides! Very good bus driver comments on Juneau and points of interest on drive to Musher's Camp. I need to bring my 2 year old pup up there to train with these dogs. The best Alaska cruise. Luckily, all the waterproof clothing/boots were provided. If you have further questions please email [emailprotected] or if it is an urgent matter you can call 1-888-586-8489, Please email us at [emailprotected] or call 1-888-586-8489In order to check the status of your reservation request, please use the following link: alaskashoreexcursions.com/order-status. We owe Chaz a big thank you for a trip down the river that we are still talking about. Here are the best Juneau shore excursions that will show you all the capital city has to offer this year! Go into brown bear territory via an Alaska bush plane. It was a great way to learn about what it takes to run a dog smear team. He was young and made the trip fun. Lots of fun seeing the dogs and how the mushers worked together. The 2100-guest Eurodam was launched in 2008 and is one of the company's three largest and newest ships. So much fun. So was of our driver (sorry that I forget his name) ~ a very experienced young guy,. Zip up 1,800 feet above the city to take in panoramas of the Chilkat Mountains, Stephens Passage, Douglas Island and the once rich-with-gold Silverbow Basin. Guides were very informative. Once on the glacier, you'll meet the dogs and take off on the ultimate thrill of riding with the dog sled team. Brilliant, strong, friendly, and healthy. If you prefer land mammals, catch a floatplane to a nearby wildlife reserve such as Chichagof or Admiralty Island to spy some bears lolling around on Alaska cruise excursion. Once we got to the camp the dogs went nuts they were so excited to give us a ride. It is truly a float trip with just enough rapids to make it exciting. When we arrived, the dogs were already waiting to go, and so excited! They had puppies and hot cocoa for us. I highly recommend this. We would definitely recommend it! This tour is not recommended for guests with back problems. Very nice snack at the end of the excursion. My daughter thought this was the best part of our 2 week vacation. Food and drink are not allowed during this tour. Check out otherfrequently asked questionshere! Out of all the excursions we did, this is the one that we always come back to as the best time in Alaska. These animals are well cared for and many have run the Iditarod. In order to receive a refund, changes and cancellations must be made more than 7 days prior to your tour date. We had a lady musher who was great but it was a bit hard to hear her over the barking of the dogs. Going to Alaska and traveling from Seward to Vancouver from sept 9-16. He was knowledgeable and freely shared what he knew and relaxed enough to joke and laugh with everyone on board. What a fun it is to ride in a 16 dogs' cart! I highly recommend it! Meeting all the adorable puppies at the end was just the cherry on top of the pie. Good luck in college Connor ! Our entire family had a blast on this excursion. Our guide was great. No, for safety reasons you will not have the opportunity to run the sled. Yes, all bags and other belongings you dont want in the raft will be locked up in a vehicle onshore. Pick up and drop off was timely and the staff was accommodating to our request to make sure our son's medical stroller fit on board.