I think it is the shift actuator but would like a double check on that. You need to disassemble the coupler to check its condition which almost takes more time to describe than to do once you have access to it. Whirlpool Washer Not Spinning And Clothes Are Still Wet? Whirlpool Washer Stuck On Sensing? Plastic gears are intact clean and lubed. 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A shift actuator is a crucial element of your Whirpool washer, as it is responsible for making the shift between two cycles. However, if the water inlet valve is clogged with accumulated gunk, sand, and dirt, the water release will be limited or stopped altogether. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". This. The magnetic splutch has a part called a slider (or Slider Gear) which engages the splines on the motors rotor when pulled toward it by the clutch magnet. One more note: Whirlpool likes to use family names for machines which might have differing internal components. Even if there is a certain amount of water, the question is whether it is enough for a proper wash cycle. If you need help placing an order, customer service is open 7 days a week. If the sensor is a switch (common on older models) you can check it with a multimeter. PHOTO: Remove the shifter mounting screws. (Replacement Procedure, Cost, Etc). Hello Patty, thank you for your question. Otherwise, you might have a successive failure if you replace them one at a time as each wears out in turn. Excellent Kevin, yes the new hub should fix it. So I ordered a transmission and this still did not fix it! Didn't need the maytag man when we can get parts from here. until all four are done. If so it will often make a loud grinding noise, and may pump very slowly even with a known unclogged hose. Mount the new water inlet valve in the same place and reconnect everything the same way. I don't have 12V coming out of J12. The machine will be able to then build up speed and spin fairly normally. Troubleshooting Guide. of the main control board that are defective and should be replaced, the usual practice in this situation is to replace the control board altogether. So, even though your washer turns on and looks like its working at first glance, a fault board could be causing the machine to stay stuck on sensing. Resetting a washing machine will clear any electronic faults that might have occurred. It should be possible to hear the switch click. If all these parts have checked out, go to the next item if applicable. in the sensing phase to determine the load amount, which may be why your Whirlpool Cabrio washer is stuck in sensing mode. Whirlpool washer how to check & replace the shift actuatorWhirlpool washing machine replacement parts https://amzn.to/31YmXrTClick on this link if you want t. WPW10006355- Whirlpool Washer Shift Actuator | Parts Dr This cookie is set by GDPR Cookie Consent plugin. When you start a new wash cycle, the valve will open and allow water to flow into the drum. - Clever Jeff. If the shift actuator is faulty, this could be either mechanical orelectrical. To test it you will need to be sure it is discharged first. Why Is Freezer Leaking Water From the Bottom? The unit will have a switch inside it on older, traditional machines. Expect some water to pour out. You must log in or register to reply here. I saw the impeller spins up fast for a few seconds and the tub appears to start spinning due to friction, but then it all stops, 30 seconds later it starts again and does the same thing. Part came in on-time,repair went smoothly, up an running again, Replace was easy than thought. Item is not in stock and usually ships 3-5 business days from the time you place your order. Here Is Why. If it bounces several times like a ball, this is a sign of failure in the suspension. Whats likely happening: Theres a likelihood that the washer is taking too long to fill with enough water. Basically, it's just a little motor with a plastic arm that goes from side to side with a pin that locks into the transmission to switch between wash/spin. Before we get into the most common issues affecting the wash cycle, lets talk about the. Keep searches simple. The clicking sound could indicate an object stuck between the tub and the drum or something stuck in the washer drain. This acts as a shock absorber for the drive train as well so it sees wear and does break. The clutch allows the basket to begin spinning gradually and keeps the machine from destroying itself with sudden impact type loads. If one is failing, then others could fail soon as well. If it won't lock, first check the strike (the part that goes into the latch hole) for damage, like bending or breakage. If you are unfamiliar with how a multimeter functions, there are YouTube videos available to assist you. There will often be a clicking, grinding or rattling sound when the machine tries to spin. PHOTO: Disconnect the hoses from the back of the washer. The most common reason for replacing the shift actuator is when the washer is making loud noise.Click here to purchase part #W10006355:http://www.repairclinic.com/PartDetail/Shift-Actuator/W10006355/1719787?TLSID=1873You can find printable step-by-step instructions here: https://www.repairclinic.com/Repair-Library/Part-Replacement/900/Whirlpool-Top-Load-Washer-Replace-Shift-Actuator-W10006355Additional washing machine repair, troubleshooting tips, help with finding your model number and part replacement videos can be found on our website: http://www.repairclinic.com/RepairHelp/Washing-Machine-Repair-Help?TLSID=1873All of the information for this shift actuator replacement video is applicable to the following brands: Whirlpool, Maytag, Kenmore, Crosley, Inglis, Amana, RoperConnect With Us!https://plus.google.com/+repairclinichttps://www.facebook.com/RepairClinichttps://www.twitter.com/RepairClinichttp://pinterest.com/RepairClinic/Join our free VIP email list for discounts and money-saving tips: http://tinyurl.com/pnnh3beCheck out our blog: http://www.DIY.RepairClinic.comDon't forget to like and comment on this video, and subscribe to our channel! When i select "drain & spin" only, it will drain and spin just fine. Find the perfect fit for your refrigerator. Replacing the shifter assembly in a top-load washer, 2023 Transform SR Brands LLC. I put the actuator in and it works great. The first step in sensing is testing the lid-lock and lid switch, ensuring that the washer door is automatically locked and secured. It's more of a pool. Agitation is fine, If your Whirlpool washer model wont go past the sensing phase and seems stuck, there could be a couple of underlying issues causing the washer to remain in this stage. The motor can fail so that it won't run in one direction which can make it impossible for the machine to spin. Moreover, the shift actuator is responsible for. Turn off the water supply valves for the washer. On some models (Whirlpool post 1986) the clutch band is involved in releasing the brake which holds the basket still when the agitator is operating. A drive motor is a vital element of any washer, and the component that controls the machine and the washer drum generates power. This website is using a security service to protect itself from online attacks. In this detailed troubleshooting guide, you will learn all there is to know about the Whirpool load washer sensing issue and the most efficient methods of fixing it. (unless youve already detected a serious mechanical defect and no further examination is necessary). Clean the splines really good before you put new hub in. How to fix it: Whether it fails mechanically or electrically, youll have to replace the shift actuator. I think it is the shift actuator but would like a double check on that. Slide new hub in put six screws in. I replaced the shift actuator and washer does Position the wire harness plug in the connector on the You will often see spinning that is just a slow speed version of what it should be. It isn't spinning and the clothes are still wet. The board has a separate housing inside the washer, so youll have to remove it and disconnect all its electrical wires. Often this can arise because of a clog in the line that connects the water level sensor to the tub of the machine. You are using an out of date browser. So for HE top load machines they all might be called Cabrio. B5962E11-4EB7-4BFB-812F-9293AD50002F.jpeg, A04910FA-A770-4861-8425-5CBCC75C2BDC.jpeg, Whirlpool washer shift actuator WTW4850XQ0 not engaging, Whirlpool Washer WTW4800BQ1 not agitating, Replaced shift actuator on my Whirlpool Washer WTW5000DW1 but it still doesn't engage. However, if youre uncomfortable with opening up and inspecting the machine on your own, you can always hire a professional to take a closer look and evaluate the situation. These machines frequently use a drain pump that is driven by its own separate motor. If theres no continuity, replace the switch. Washer is working again. . If you see something that looks like the photo to the left below, you know you have a unit that uses the Vertical Modular Washer design. Sorry, we couldn't find any existing installation instruction that matched. You will need some specialized tools with a top load machine, like a spanner wrench or a special large hex wrench for the tub nut. Why is the water in my washing machine the wrong temperature? what are the symptoms of a bad actuator located under the whirlpool top I assume I should run a calibration once I install just because I have been messing with the diagnostics so much. You should be able to blow into it and cause the switch to open and close, and the multimeter will confirm this. If the actuator looks rusty or water damaged, replace it. You can pull the belt to one side while spinning the pulleys so the belt moves off the pulleys. The green rectangle is around the Transmission, the blue rectangle is around the motor and the brown rectangle is around the drain pump. You can manually drain the machine (buckets and towels needed) and check if it will spin after it is drained. Carefully tilt the washer forward and lay it on the front panel so that you can access the drain pump from the bottom of the washer. Great Video on many aspects of no-spin problems of some HE Whirlpool top loaders (those with 6 cycle/status lights below the knob). Investing in a Whirlpool washing machine is undoubtedly one of the best purchases you can make for your household. If those parts are fine then you may need to look into your actuator being the issue. While there are several ways to restart your machine, the quickest one would be to perform a power cycle. If youre unfamiliar with the term, power cycling entails unplugging the power cable from the power outlet. into the correct position and monitoring its movement. In some cases this might involve most of the cabinet as the top and sides are joined together, but the repair is simple. Washer wont go into spin cycle! The sensing technology determines the necessary amount of water for the wash cycle, depending on the load amount. You can access the valve inside the washer at the back. Typically, a problem on the main control board will only affect some of the machines functions. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. We also use third-party cookies that help us analyze and understand how you use this website. Usually these machines will give a diagnostic error code if they have a problem with the door switch or latch. I suggest checking the following parts: PS11727984 Lid Lock Latch Assembly, PS11747978 Drive Belt, and PS10057144 Washer Drive Pulley. If it doesn't even respond to start, this isn't the place, you need to consider why the machine won't start at all. Release the locking tabs on the wire harness connection and pull the wire harness out of the connector on the shifter. Read: Whirlpool Washer Code F22 Troubleshooting Guide. "Like magic. link to an excellent guide on clutch band replacement. This is a hazardous procedure as you have to bypass the lid switch; just start the basket turning a bit if you can. Like the water valve, the easiest way to ensure your washer will work properly is to, However, before deciding that the actuator is the problem, you want to. Give the wash plate a good knock with a rubber mallet several times. These spins occur before the water is added to the washer. As soon as the drum has enough water inside, the washer will signal the water inlet valve to shut and stop water from coming in. First, reconnect the wire harness, press the pin into position, and the place the actuator into position with the sensor in the hole. I wanted to reply to this post with a thank you because I was having similar issues and replacing the hub seems to have fixed the problem. Ask our pros! Did all according to your instructions. Once you have those parts back on, you have to reset the washer instructions in your manual. Unfortunately, a failed main control board isnt an issue that can be swept under the rug, as it, There are several highly effective methods to, A clogged water valve will prevent the water from entering the washer drum. A less common but still significant problem will be the failure of the tub/drum bearing. For a better experience, please enable JavaScript in your browser before proceeding. KENMORE Elite Freezer Is Not Working? Maybe you have to run it twice. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. That will prevent it from shifting the splutch cam ring. In the time it took to disassemble the motor and gearbox the oil had worked. How to fix it: Unfortunately, the water inlet valve is not repairable. Just like the drive motor failed, so can all the other components of your old washer, including the control board, the lid switch, the drain pump, and the drain hose. All brand logos are trademarks of their respective owners. I hope this helps! Finally, if there is something wrong with the control board of your washer, which is the main element controlling its processes, the sensing cycle may not be able to transition to a successful wash cycle. Average delivery time for in-stock parts via standard shipping: 1.8 days. In addition, a water leak at the tub seal could cause water to damage the shift actuator. Tighten them down evenly. The shaft will just spin in the hole and not drive the coupler (or do so poorly). You also have the option to opt-out of these cookies. Mechanically, the actuators moving parts might have broken off. Part Number: AP6014711 / WPW10006355 Most Popular Newest Stories (393) Have questions? Its a printed circuit board (PCB) loaded with plenty of tiny components, each controlling a different function in your washing machine. Broken Belt, Loose Belt, or Failed Coupler, Faulty Splutch and Shift Actuator or Clutch (Top Load Machines), Splutch and Shift Actuator or Clutch (Top Load Machines), Broken Belt / Loose Belt or Failed Coupler. Time to get a new washer! A water valve isnt something you want to compromise on, as it is an. I'm wondering if, when I laid it down to replace the actuator, something in the drive train shifted. spliced the wire back together and replaced the capacitor but not the shift actuator and its been working great.