Yelp users havent asked any questions yet about. We gave the mechanic MBPI Premier, vehicle service, contract, phone number, and they contacted and MBPI to check to see what parts were recovered, they called us back and told us that MBPI told them that no parts of the lift are covered. Great job guys! They were drawing up paperwork and then changed their minds. When we went inside to talk, everyone was extremely helpful and we even got to meet the owner. They were able to
It's these people that make Ferguson Buick GMC your Buick, GMC dealer in NORMAN. They sold us a premier vehicle service contract that is unusable to cover any of the lifted parts on our truck. Serving Colorado Springs, CO & surrounding areas. nice guys. In addition, the relationship doesn't stop at the sale. Looking for a specific GMC vehicle? Great dealership, and the staff was so accommodating. Financing was extremely straightforward and Bill did a great job getting us a great rate. Warning this dealership has dropped my vehicle (2015 gmc denali) off a lift and refused to turn over their insurance information. Did not purchase from them, Do Not Sell or Share My Personal Information, Include listings without available pricing. Lifetime customer, Did not get back with me regarding other vehicles that might work. Quick to inquire and got back to me asap. 80905, 565 Automotive Drive, *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. and willing to go the extra mile to satisfy a customer. GM Certified Internet Dealer, GM Certified Used Vehicles. 42 reviews of Ferguson Buick GMC "We came in looking for a vehicle that was capable of getting us cross-country (and back) reliably and comfortably. I absolutely LOVE MY VEHICLE! We found it. Ferguson Buick GMC, trusted Auto dealership serving Colorado Springs, Colorado and nearby area.Whether you' re looking to purchase a new, pre - owned, or certified pre - owned Auto, our dealership can help you get behind the wheel of your dream car. Unable to answer questions on why so many owners or why they changed wheels then emails me if we never talked. All rights reserved. I have had extensive conversations with them. That level of professionalism and attention to detail is rarely seen nowadays and is a breath of fresh air! and any applicable fees. Whether you're looking for a fuel-efficient commuter car, a spacious and versatile SUV, or a sporty and stylish coupe, you'll find it at our Car Dealership. However, the sales person failed to let us know that we were still missing the chip that controls the heated seats, heated steering wheel, etc. 210.65.88.143 They are courteous, helpful,
Colorado Springs (visit) to remember. our tools to get details such as qualifying cars, test drive options, 950 S Academy Blvd Colorado Springs, CO 80910. engaging. This car is likely to sell soon based on the price, features, and condition. Colorado Springs Donte, Stephen, and Bill were a great help. The owner of this dealership is willing to handle things at his body shop of choice but only willing to pay estimated 3k. go through a rigorous multi-point inspection. Zero knowledge on values and or prices. Ferguson Buick GMC. PrivacyPolicy&Security| 950 South Academy Blvd Colorado Springs, CO 80910. This is the second time I visited this location and their staff is always provides excellent customer service. Pay cash for the car your own desirable car with our free pick-up and drop option for car delivery and with payment in cash, avail special offers, schemes, and discounts on instant payment. Reggie T and Pam were great! Error in sending request, please try again. To reach the sales team at Ferguson Buick GMC in Colorado Springs, Colorado, call (719) 896-2773. 4875 Northpark Dr. Colorado Springs, CO 80918. Well guide you through the process. Privacy Settings, We're having difficulty searching. I won't be contacting this dealer again. Dealerships need five reviews in the past 24 months before we can display an overall rating. This dealership offers I can honestly say that I will go back there any time I need a new vehicle! .. so a dealership is to make money off of them dropping my truck? CO Our friendly and knowledgeable sales team is dedicated to helping you find the car of your dreams. We then offered to have the truck placed back to emission passing and got a response no deal. Did not buy from them, but they were quick to reply, they did explain right away the model was different than advertised. Funny how fast I was approved. Ed and the entire Ferguson team were so helpful. Sales: (719) 748-6167 Service: (719) 896-2774. Updates will be posted and I'm sure if you contact the dealership you will get lies from the management (I've already seen coming from them forwarded to me) This could easily be any customer. I have owned every GM and GMC vehicle over the my 67 years and I know my way around the engines I am kinda like the woman in My cousin Vinny movie. Waiting to have a few questions answered about the car. Click to reveal They would not over night any paper work to me to sign and send back over night. They have been so far even sending emails to potential future customers concerned with how this is being handled. BBB is here to help. 950 S Academy Blvd. Closed Today (Mon) Auto Dealership Websites All Right Reserved 2023, Update your location to get nearby cars & dealership list. This is number 13 or 14 purchased from Joe Ferguson GMV. appointment to test drive a particular
You are currently viewing GMC.com (United States). I had a really good experience there, all the employees was kind and courteous to me, my salesman took really good care of me, I loved it, I would recommend other to purchase there. 950 S Academy Blvd, Colorado Springs, Colorado 80910. | dealer was suppost to all me back after lunch never did. ***** as my second encounter with him able to identify the problem and advised what it would take to repair the vehicle. Colorado Springs Polaris sticker off of the rear window
Very professional. road trip. Very smooth. Thanks for making me live with the mistakes you guys made as a crap dealership. Colorado Springs BBB Business Profiles are subject to change at any time. For more information on offers, price quotes, financing or otherwise, contact your greater Colorado Springs area GMC dealer. There sales people are very polished, becarful! Would highly recommend you call Reggie! Ferguson Buick GMC. This website is using a security service to protect itself from online attacks. The action you just performed triggered the security solution. CO Another outstanding auto purchase experience. complete waste of time. There was a no-pressure attitude that I wish other places I purchased items in would employ. My next auto purchase I will
Very easy process and really
I made the deal w/Marie and she was awsome to dealwith and It was a pleasure dealing with Donte. You can get more information about this car from your couch through I always know I'm going to get a straight answer. Good experience Great guys to deal with. All this is not he said she said I have text correspondences, Audio recordings. Carrie Baker in the Service Department has repeatedly impressed me with the kind of customer service that is getting harder and harder to find. They treated me well by listening and offering me an amazing deal. 80909, 1313 Motor City Dr, Answered all our questions and made the financing process quick and easy. Wish we could have made a deal. This morning, October 21, 2020 22 I called and MBPI just to see why none of the lift parts were covered because we were told that they were covered, the gentleman with MBPI told us that box has to be checked in order for the vehicle to even have an extra warranty. Very responsive to my emails, and an overall good experience face to face. My sales people took the
It was a great experience and I was provided with great help! It couldnt of gone
Everyone was great to work on line and on site. The reason I buy from Ferguson is TRUST. Everybody there were very helpful and wanting to make everything
time to find me the best rates and make it a seamless process. I would
He said he was going to contact *** Fergusons agent, and have them review this, because that is not true. If I can ever help, please call or email me. The salesman was nice. never made me feel rushed or
I set up a
Terms of Site Use| Great customer service. to make a "sight unseen deal". The also found a second car, for my daughter, which she ended up purchasing. Finding cars near you can lower your shipping cost and delivery time. To prove it too myself I walked across the street to my local chevy dealer and bought a new camaro in less than 2 hours. Hope you're proud of yourselves. They were supposed to do a follow-up, but no further contact. Cookie Policy| 60 miles away I need specifics before I drive down. Address: 950 S Academy Blvd, Colorado Springs, CO 80910, Website: http://www.joefergusonbuickgmc.com, 2226 E Platte Ave, Colorado Springs, CO 80909, 7455 Austin Bluffs Pkwy, Colorado Springs, CO 80923, 632 Bosque Vista Pt, Colorado Springs, CO 80916, 1480 Ainsworth St, Colorado Springs, CO 80915, 3580 Ironwood Pl, Colorado Springs, CO 80910, 330 N Circle Dr, Colorado Springs, CO 80909, 3216 Chelton Cir, Colorado Springs, CO 80909, 3310 Chelton Loop N, Colorado Springs, CO 80909, 2522 E Platte Ave, Colorado Springs, CO 80909, 1794 S Academy Blvd, Colorado Springs, CO 80916, 755 S Academy Blvd, Colorado Springs, CO 80910. Overall great experience and I would highly recommend Ferguson to anyone looking for a car. great and and very helpfull..Then theres Jason the guy who does I went on to tell him that when we bought the vehicle that was one of the biggest things was that the lift was covered and thats why they told us thats why the box was checked. We just recently purchased our newest GMC from them and the experience was exactly what we expected, swift, easy and smooth. We offer one of the largest Buick, GMC inventories in Colorado. you all i'm very pleased :) jt. Colorado Springs Contacted me back quickly but refused to discuss an extended warranty and as an out of town buyer that's very important to me. They were quick to give me a lowball offer on my beautiful pick up. 950 S Academy Blvd, Colorado Springs, CO 80910, Springs Auto Collision & Paint Springs Auto Collision & Paint, Napa Auto Parts - Southern Colorado Auto & Truck Parts Inc, Do Not Sell or Share My Personal Information. Welcome to Ferguson Buick GMC, auto dealership in COLORADO SPRINGS. They are more helpful. Ferguson offers industry-best standards in quality, design and service. Run dont walk away from these people. Ferguson Buick GMC; Ferguson Buick GMC. As far as car buying goesit was one of the best experiences I've ever had. They did an amazing job making it new again! From the bottom of my heart, thank you all for your help and honesty! The sales and service departments work closely together to ensure an exceptional customer experience. the phone saving me time. Write a Review. Customer service was terrible. person was Reggie Talison and I also worked with Norm Estrada. My husband and I bought a At4, 2500 Duramax truck in January right when they were starting to get trucks back on their lot. On October 20, 2022, our vehicle was brought into a mechanic shop due to a strut or a shock issue. VAPrivacyRights| Overall great follow up and communication. Quick response, fair prices, no pressure sales. Everything was explained and went as I expected and planned financially. away from this dealership - They lack integrity, ethics and are very dishonest - Cars.com should drop them from their site immediately. all your paper work .FUNNY guy and we had a lot of good laughs. Search By Zipcode. CO Worst GM Dealership experience in 30 years - Stay far. I simply wanted them to do the right thing and this post will be updated as the case continues. Please try again or, Select a Store for Accurate Local Pricing. Everyone at Ferguson Buick GMC was great. CO 950 S ACADEMY BLVD COLORADO SPRINGS CO 80910-3965 US. Very accommodating and happy to help with my first car loan. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. a video consultation. Shop By Location. The team their work very hard to get us outstanding pricing. When we purchase this vehicle along with this premier vehicle service contract on June 11, **** 2022. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Just the normal call back, nothing special. You hate the car shopping process, Tim Deleruyelle, Andres Roman, Terry Mitchelle. (719) 896-2773. Carrie got me in and took great care of us. I hope people know how great your company is and your company has great representatives. No hassle, very professional. They made only one counter -proposal, and did attempt to get me to visit, but would not show a willingness to bargain any further within reason. Sales manager told me that I had 24 hours to come from, Arizona ( where I live) to the dealership and sign in person for the vehicle. would go bad if the need arises. Ferguson has a caring and exceptional service department. I greatly appreciate it! 80905, 425 Motor World Parkway, He stated that no vehicles with a lift have any warranty coverage. I'm an avid golfer and enjoy traveling. Discover more than 100,000 products online at Ferguson today! Great customer service, everyone was so friendly and helpful. (See above in costs and still rising) also owner wanted to take things out back and settle (his words) all on video and audio recording when we simply wanted some insurance information to get things handled. Performance & security by Cloudflare. They stated it's illegal and couldn't sell it when a dealer trade or auction was a perfect solution but the owners response was he wouldn't do it because he wouldn't make money. At that point, I declined to have the work done. Rob and the staff took amazing care of us. I want your . Directions. I feel valued as a customer when I arrive there and explain my situations.May 2nd 2022 I drop my vehicle off at 8:00 AM two investigated prior issue with my transmission, hard shifting. Taking advantage of young college students is their forte. rated. Thanks Ferguson for making the buying process so easy!! We have hundreds of locations nationwide, ready to meet your needs. My sales
Cloudflare Ray ID: 7d1b93ae7bc6df60 Today, I brought my truck in for a few areas of concern and not only did she attend to them, she also went above and beyond by helping me with transportation so my work day was not interrupted and having a scuff buffed out on my vehicle that I hadnt even mentioned. 80909, 1322 Motor City Dr, The focus
They answered any and all of my questions in a very timely manner Dealer was very responsive and easy to
Ferguson Buick GMC. On this site, you can also find a dealer that has it in stock in the color you want and with the features you prefer. not hesitate to buy from them again. better. Ferguson GMC has taken care of my business and family vehicles for several years and we wouldnt go anywhere else. Great experience and a wonderful team! Ferguson Buick GMC rated 4.8 out of 5 by 2027 Reviews verified users. They really took care of us! time to answer all my questions and
Overview Reviews (27) they responded back to me within an hour or so , gave me a really good deal. What is that you say? Colorado Springs Congrats on your new Regal and Enjoy!! Value My trade. CAPrivacyRights| He made the transition pleasant. Yes Could they have provided their insurance information to Me? BBB Business Profiles generally cover a three-year reporting period. It is so GREAT to know this kind of INTEGRITY still exists! home delivery on some or all of its cars. This is by far the best place to buy a car! Address. Tell me how would you want to be treated by a dealership?? Their 3k offer to pay to fix the issue doesn't even touch the 13k and rising costs. The delay in buying is
I would highly recommend ***** and his staff as they continue to provide me excellent service getting me back on the road with excellent personal skills are being displayed by ***** and his staff. The team provided as good a car buying experience as you could hope for! Thank Dealership had that feel at home feel I would definitely recommend. I called him back next day did not want to work out a deal ! Happy to walk away with a truck! Great experience, had vehicle in for oil change after standard vehicle inspection , service writer informed me of needed and recommended services, he was able to get the needed service done quickly and fair priced, very comfortable waiting room and extremely courteous sales and service staff making you feel comfortable while there. https://www.joefergusonbuickgmc.com. Ferguson Buick GMC trusted Car dealership in Colorado Springs Colorado.Contact us for Car sales, purchase, financing, services, and more in Colorado Springs. They contacted me. Do Not Sell or Share My Personal Information| Trusting mechanic is very valuable to me my family keeping us safe, thank you to *****'s boss for hiring quality staff. Seemed like it was a fair deal, just not quite what I wanted, so I can't really tell about anything past the initial contact. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. 1205 Motor City Dr, Our team will listen to your needs and budget, and guide you through the process so you can make an informed decision. They are always totally honest and do the right thing. My experience was AMAZING!! Los Angeles, CA. Explained about the car and sent more pics. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. They listened to her concerns and got her in a vehicle that met her needs and made the deal work for me. Find the perfect vehicle for your lifestyle at Ferguson Buick GMC. They were great! For more information on offers, price quotes, financing or otherwise, contact your greater Colorado Springs area GMC dealer. Could they have traded us? We basically drove out to the dealership which is over a hour and a half drive to spend over 2hours there to find out we werent getting the loan we believed we had. these guys took there time and gave me a story and tryied to charge me 2 points higher on my loan than everywhere else. Ferguson Pontiac Buick GMC is an automobile dealership that is located in Colorado Springs, Colo. Its new inventory includes models of Pontiac, Buick and GMC. When I requested a parts and labor breakdown on the work, they could not produce one for me. it on the lot to re sell. How BBB Processes Complaints and Reviews. Weight rated yes proper lift points used no. 80909, 2021 E Platte Ave, 10 out of 10 dealership. Also, our brakes have been making a weird noise even after they replace them no one answers their phones this dealership is horrible called the corporate office and working through them. We paid $4810.00 for a premiere vehicle warranty. I've bought 4 vehicles from them .they sell quality vehicles ,not junk .great experience. I spent 8 years at our Colorado Springs store, before moving back to Norman. Dealer was quick to contact..way overpriced..truck I wanted blue books for $11,000..they're asking twice that. Andrs and Bill were so helpful, knowledgeable and the process was QUICK!! get most of the paper work done over
BEST PRICE, great work, and helpful professional staff. 80905, 232 N Circle Dr, I don't think I will every buy from
The customer experience was the best you can get as far as I'm concerned. The owner is a humble man as is the service manager and the whole team. Great follow up. This business is in an industry that may require professional licensing, bonding or registration. If you need any help call the corporate office not the dealership. My wife and I stopped into Ferguson randomly on Saturday because we saw they had a Dodge Challenger on the lot. Colorado Springs Ferguson Enterprises, LLC. The tech had a poor attitude with me. Ferguson Buick GMC - We're COLORADO SPRINGS's Choice Auto Dealer. They made it out like they where working so hard for me and it was lip service. They didn't even take a
I love my new car (Infiniti QX56) very much! A video walkaround of this car may be available Colorado Springs dealers but she was indeed a pleasure to work with .Eric was also It offers various new Pontiac models, including G8, Grand Prix, GTO, Montana, Torrent, G5, Solstice and Vibe. Worst purchase of my life and my car is crap. I was blown off
leave the truck in that condition? The dealer was extremely pushy blew my phone up while I was working made me feel very uncomfortable about how pushy they where being to sell this ended up going else where. 80909, 2610 Delta Drive, Thank you for your business Jason. Fast contact - chose not to go for this vehicle as I was looking for Z51, They absolutely suck I called that morning to get a truck I wanted drove 3 hours to get it to to find out thenow that the sold it the day before and also there trying to sale vehicles way to beat up for way to much. sold Saturn, but had a VW toureq to look at but decided against. All other marks contained herein are the property of their respective owners. Certified cars are manufacturer warrantied and typically New (405) 253-0923; Used (405) 253-0923; Service (405) 253 . Our exceptional financing schemes get a wide range of financial options to choose from while buying a car like a car loan disbursal at lower ROI, leasing schemes with minimal monthly installment schemes, warranty cards, and special discounts on car loans. First and last time I will be going here! Outstanding and very professional!!!! 950 S Academy Blvd, Colorado Springs, CO 80910-3965. Your IP: Ferguson has earned my families respect and will definitely be in our family . Looking to have this car delivered to your home? The sales staff and finance person were friendly and professional. This is number 13 for our family. US. Sitemap Sales: (719) 896-2773. not yet. When they attempted to grossly overcharge me, I asked to speak with Marvin Treadway, the service manager, but he could not be bothered to get out of his chair to discuss the situation with me. It was a
The internet person working with us did not provide us accurate information and the sales person told us the internet guy doesnt know anything about the actual sales so he shouldnt be providing that type of information to clients. Yes, you can trade-in your car by entering vehicle information here. They were amazing Marie is the absolute
Colorado Springs Great team to deal with. BBB Business Profiles may not be reproduced for sales or promotional purposes. four hours later from Stan and they drove it two hundred miles to us in Crested Butte, then drove back our old car which they took sight unseen in trade. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Will definitely be back! Fax: (719) 260-8729. I am very happy with the purchase of this car. BBB reports on known marketplace practices. Their sales, service and tech staff are of utmost professionalism and will do whatever they can to ensure your needs are met. Wife didn't like the Pathfinder. CO Smooth transaction. Ferguson Buick GMC. Having a liability creates stress and might cost you mentally too. Very responsive to my questions. Yelp users havent asked any questions yet about Ferguson Buick GMC. Without the lift covered the warranty should only be $2900, if that! I dealt with Tim and Larry B and c. Very nice people, but changed my mind on the car I was looking at. Went to look at a car for my son, but it had already been whole-saled. She went way beyond what a normal employee would do. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. This dealership is the worst experience i ever had i want to buy a truck because I like the price and they tell me it was the wrong price and they go up 10000 more what a yoke. We ended up buying the 2018 Honda CR-V EX. We wont go anywhere else, ever!! shouldn't be on getting my cell number. Ferguson Buick GMC is open Mon, Tue, Wed, Thu, Fri, Sat.