There was no response from you after that. Fuse Prescription Lenses. Within 60 days after the date of delivery, you may exchange or return your item for a full refund. Never heard back. Are you thinking about getting polarized sunglasses? We researched this on May 12, 2022. Then, scroll to the bottom and click Deals from the Fun Stuff section. Date of experience: March 10, 2023 Useful Share Reply from Fuse Lenses 2 days ago I sent emails requesting the lenses be restyled to a different frame however I am no longer getting any correspondence back from Fuse Lenses. BBB Business Profiles are subject to change at any time. You'll also get early access to our BIGGEST sale of the year! In most cases this can be human error or a false scan, and the package is found within the next business day. We guarantee fit! How to track your Fuse Lenses order? Just wipe em down with included microfiber bag! Copy a discount code from this page. All replacement lenses are custom-made to order by Fuse Lenses and will not contain any other brand's associated logo or markings. View the, Yes. Fuse +Plus lens purchases include a lifetime, 1 time replacement guarantee. Add your prescription or preferred shade and get free shipping on that order. Can I track my Fuse Lenses order online? What if my order shows "delivered" but I do not receive it? That's why they created this niche company that solves that issue. Based on our last check on May 12, 2022, Fuse Lenses was not offering free return policies. How do I track my package from Fuse Lenses? I had to call and ask where the prepaid box I paid for was. Fuse Lenses order tracker? Looking for a Fuse Lenses discount code for 15% off your entire purchase? View the, No. Additionally, past 60 days we are unable to offer you a refund. When I received my order the lenses held no prescription. This company provides prescription and non-prescription replacement lenses for sunglass frames of all brands. 4 categories. Looked closer and a layer is peeling off both lenses. Fuse Lense offers a 15% off Fuse Lenses coupon code. Yes, Fuse Lenses does offer order tracking. To start a return or exchange, contact us at from our Help Center. I sent it giving my phone and email so they could confirm cost. Every pair of Fuse Lenses are made from optical grade Polycarbonate that is shatterproof, 100% UV protected, and the same quality material (or better) than the big name brands. I received an apology and assurance that all haste would be given my order. I ordered lenses in March. Experience color in a whole new way with our newest lens technology. You can get a 15% off new customer code when you enter the newletter. Any Frames. Warranty redemptions may only be used for a lens of the same value and for the same frame as the original purchase. As of May 12, 2022, Fuse Lenses does allow modification & cancellation policies. AMP Color Enhancing Lenses now inPRESCRIPTION, Fuse PRO is3x Strongerthan other lenses, Your Script. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. PS- Every pair of lenses comes with a one-year warranty minimum or a LIFETIME warranty for Fuse PRO, AMP, and Sunglasses. There are just so many letters, numbers and symbols, how are you supposed to know what they all mean? Free US Shipping on $50+ Lenses Prescription Sunglasses AMP Headwear Oakley Ray-Ban Costa Del Mar Maui Jim Holbrook Gascan Fuel Cell Twoface Flak Jacket Half Jacket Shock Tube Crankshaft Sliver Frogskins 2012 All Brands Armani Arnette Banana Republic Black Flys Bolle Bose Burberry Bvlgari International Association of Better Business Bureaus. Never a reply. If youre not happy with your products, you can return or exchange them within 60 days of delivery. Click on "Verify with ID.me" while at checkout. BBB Business Profiles generally cover a three-year reporting period. Don't let blurry vision get in your way. On top of that, we allow you to extend your standard warranty for another year! 3 categories. But what does that mean, and why is it important? The company was founded in 2011 by Brandon Dill and Jon Martino. Today, Fuse Lenses sells its own sunglasses and prescription lenses, in addition to replacement lenses for top brands including Oakley, Ray-Ban, Costa Del Mar, and Maui Jim! With the Fuse Rewards program, you can earn points with every order. You can use Fuse Lenses coupons to unlock discounts at their website. I didn't expect them to give me anything free- I did ask if they would consider the cost of the unusable pair they sent in pricing the replacement lenses. A leading-edge research firm focused on digital transformation. How will I receive a shipping or order notification? That provides high-quality lenses, and you keep the same frames. My less than a year old lenses are both delaminating. The founders of Fuse Lenses know how much of a hassle it is to have the lenses of your favorite pair of glasses fall out or break. Trending Now: Get 50% Off + More At Fuse Lenses With 66 Coupons, Promo Codes, & Deals from Giving Assistant. You will receive an RMA number once you have started a return or exchange. YOUR ORDER STATUS FAQ What if my lenses don't fit? Please feel free to reach out to get this completed. We are more than happy to help and get this process completed and apply the original cost to your prescription lenses so you would just pay the difference. Sign up for their emails and SMS marketing messages. Check the. As long as you order $55 or more of products, your entire order will ship for free. If you cant get enough Fuse Lenses promo codes, just go to FuseLenses.com. Do you buy a whole new pair of sunglasses? Once youve got $55 or more in your cart, just check out and choose standard shipping. Yes! Fuse lenses is an aftermarket lens company based in Clearwater, Florida. Your shipping costs will automatically be deducted from your cart. One recent example we saw was for 35% off sitewide. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. It wasn't. (Optional) Include a photo to illustrate your review of Fuse Lenses' order tracking, Yes. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Starting at $79.99. View the, No. We researched this on May 12, 2022. Yes! Take 40% Off 2 Items with Fuse Lenses Discount Code, Take 25% Off Your Order Using This Fuse Lenses Discount Code, Enjoy $10 Off Any Order Using This Fuse Lenses Coupon Code, Take 20% Off Any Order with This Fuse Lenses Coupon, Redeem This Fuse Lenses Coupon Code for 9% Off Your Order, Redeem This Fuse Lenses Promo Code and Take $7 Off Orders, Score 14% Off Your Order with This Fuse Lenses Coupon, Earn 5 points per $1 spent on prescription lenses, Earn 25 points each for following on Facebook and Instagram, Earn 150 points for visiting their YouTube channel. To complete your return, we require proof of purchase.. We get a ton of packages, so please do not send your items back without first receiving a Return Merchandise Authorization (RMA) number. If not, ensure your shipping address is correct, a neighbor or front desk doesnt have it, and then reach out to us. As of May 12, 2022, Fuse Lenses does offer order tracking support. All lens purchases include a 1 year, 1 time replacement warranty standard, no questions asked. I am so sorry for the inconvenience. Everything Else. I have 4 emails to ZACH: 5/5/21 I email** the prescription to Zach in response to him asking for it. BBB Business Profiles may not be reproduced for sales or promotional purposes. All of our lenses come with a 60-day guarantee! Log in to gain access to pre-order our best selling and fastest-going lenses. Any usage of their trademarks is only to describe the products bearing those marks. Protecting your vision is always in style. I did immediately. Twice more I nudged them all I got were ads. Before cleaning, always blow off debris that can cause scratches. Become a verified brand rep for Fuse Lenses and amplify your brand's voice on Knoji. We're tackling 5 reasons to not order replacement lenses and why those reasons are lame. If your lenses become damaged at any time during the warranty time period, simply contact customer service from our Help Center to get a fresh set of lenses. 5 Reasons you Shouldn't Buy Replacement Sunglass Lenses (And Why You Should Ignore Them). However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Orders and Shipping. BBB is here to help. Just email us and we'll help get you the perfect fit. A Shipping Notification email is sent with the USPS Tracking Number when the order is shipped and begins tracking, usually up to 3-5 days after you place your order. Check this page regularly to make sure you dont miss out on promo codes. Don't worry, Fuse is here to break it down. To be eligible for a return, your item must be unused, in the original packaging, and in the same condition that you received it. Get 50% Off Your Order With Promo Code: Limited Time: 15% OFF: Take 15% Off Everything: Limited Time: 20% OFF: Get 20% Off Orders + Free Gift: Limited Time: Today's Top Fuse Lenses Coupons. Moderate content, respond to reviews, and promote offers. I received a response that they could try to make the lenses thinner or they could restyle them to a different frame. California Residents: Click Here for Proposition 65 warning. Be sure to check this page often so you never miss the best deals like this. Based on our last check on May 12, 2022, Fuse Lenses was not offering in-store pickup. As a matter of policy, BBB does not endorse any product, service or business. All lens purchases include a 60-day guarantee. Fuse Lenses is available in the highest of prescriptions with multiple custimizable options. What other shipping & returns policies does Fuse Lenses offer? Head to checkout and add the code in the "Gift card or discount code" box. Would not recommend. Knoji is a social discussion platform that's 100% free to use. Medical providers and first responders can get this code. Noticed some discoloration around the edges. In most cases this can be human error or a false scan, and the package is found within the next business day. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.