With Windsor Castle and the Savill Garden on its doorstep, and independent boutiques galore, you will be spoilt for choice in the Royal Borough. Read our, GMMercureCastle, General Manager at Castle Hotel Windsor, responded to this review. Steeped in history, Castle Hotel Windsor is the perfect place to explore all that the Royal Borough has to offer. om ons te informeren over dit probleem. Parking is available at an additional charge, subject to availability. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. You can sort and/or filter them by time of year, review score, and more. These are also known as bank-owned or real estate owned (REO). I highly recommend this hotel for families, couples and solo travelers.More, Dear KikiBNZ,Thank you for your recent review, positive comments and recommendation following your stay with us. Review tags are currently only available for English language reviews. MGallery hotels have their own stories to tell, which echoed in their artistic design, whispered in through the walls and coated in their signature dishes. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. enva un correo electrnico a These properties are currently listed for sale. In 1647, due to a shortage of small coins, the landlord at the time, George Pennington, created his own currency, named the Pennington Penny. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. LM: The large buffet is no longer available. excuses voor het ongemak. I am delighted that you had a good time at the Ladies night and that you found the service and staff excellent.I look forward to welcoming you back to the Mercure Castle Hotel in the not too distant future.Kind regardsDavid HaydenGeneral Manager, This is the version of our website addressed to speakers of English in the United States. The glasses in our room weren't clean and had lipstick marks on. We had delicious evening meal with friends by the fireside in the restaurant. Sam Goss: For guests who visit the restaurant at this time, they can indulge in a variety of traditional dishes. Find out what food and drink options you could be enjoying at this property. Payments made by partners impact the order of prices displayed. They're also applicable regardless of the comment's tone. Complimentary Wi-Fi is included in all rooms and . The hotel was so popular among the elite that the Duke of Wellington stepped in to dine after his victory over Napoleon at the battle of Waterloo. The hotel solicitor said Mr Moore got all his entitlements including an ex-gratia payment upon termination in June 2021 and argued that Mr Moores complaints should not succeed. Have you seen evidence of this since reopening? Heathrow Airport is just 15 minutes' drive away. Upon arriving at the Castle Hotel we were greeted by a lovely receptionist (whose name I cannot remember) who swiftly checked us in and handed us vouchers for free drinks for being Accor Platinum members. CASTLE HOTEL WINDSOR is within minutes from Windsor Guildhall - 0.1 km / 0.1 mi , Windsor Castle - 0.1 km / 0.1 mi and Windsor Royal Shopping Centre - 0.2 km / 0.1 mi, If you are a person who needs an accessibility accommodation in order to utilize this Site and our Services, we offer certain assistance that may help. 10 out of 10. Minors under 18 must be accompanied by parents or legal representatives. Other travelers are looking at this page right now. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. His hospitality career began in an Irish kitchen at age 12 and has seen him circumvent the globe, always learning and growing. Find more info about the property in the questions and answers. Auctions. Nous sommes dsols pour la gne occasionne. Planning an event in Windsor? They are owned by a bank or a lender who took ownership through foreclosure proceedings. The breakfast offering was very good and set us up nicely for the day.The room, on the other hand, looked tired and drab, especially the bathroom. [The hotel] is located on an island, is very old and even though the Government gave [a] certain level of assistance in respect of staff retained for work, the costs of maintaining the premises and the property upon which the hotel is located meant than the company lost money on a continuing basis, Mr Breheny said. Our dishes are designed to tantalize taste buds as well as nourish the soul. First one being the cost of the car park ! We also refocused our energy on supporting local charities and businesses, giving away our food and drink supplies to those in need at the time. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Free WiFi, 23 m Sam Goss: Our rooms are designed with stylish comfort in mind. We were delighted with the fruit bowl, lovely orchid and nespresso machine in the lounge. By the 19th century, The Castle Hotel Windsor had solidified its reputation as the connoisseurs choice of accommodation in the area. What a shame this was not the case when wanting to use the bar in the evening. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de She always creates articles that showcase the subject in the best light via her wealth of knowledge in the luxury travel and dining sectors. Please help us protect Glassdoor by verifying that you're a Luxurious Magazine: Its wonderful to see hotels opening up again and encouraging people to help the economy. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. He said he took sick leave in December that year and, as soon as he was fit to go back, was anxious to start as soon as the hotel reopened. Windsor Guildhall - 0.1 km / 0.1 mi Windsor Castle - 0.1 km / 0.1 mi Windsor Royal Shopping Centre - 0.2 km / 0.1 mi St. Georges Chapel - 0.2 km / 0.1 mi Theatre Royal - 0.3 km / 0.2 mi King Edward Court Shopping - 0.5 km / 0.3 mi Thames Path - 0.5 km / 0.3 mi Windsor Bridge - 0.5 km / 0.3 mi Thames River - 0.5 km / 0.3 mi Eton High Street Shopping - 0.8 km / 0.5 mi Frogmore House - 0.8 km / 0.5 mi Eton College - 1.2 km / 0.7 mi Changing of the Guard - 2.5 km / 1.5 mi Windsor Racecourse - 2.7 km / 1.7 mi Liquid Leisure - 3.8 km / 2.3 mi, The nearest airports are:Heathrow Airport (LHR) - 20.2 km / 12.5 mi Gatwick Airport (LGW) - 70.8 km / 44 mi Luton Airport (LTN) - 60.4 km / 37.5 mi London City Airport (LCY) - 50.3 km / 31.3 mi. Satisfy your appetite for lunch or dinner at the hotel's bar/lounge, Leaf at the Castle Bar, or stay in and take advantage of the 24-hour room service. Looking to make your visit to The Castle Hotel Windsor extra-special? Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Im tempted to start casual dating, Mary and Anne Boleyn: Their story has been written by men. I don't believe it has to be that way." Four Seasons Tenure Since 1995 First Four Seasons Assignment: Four Seasons Resort Aviara (formerly a Four Seasons resort) Employment History pour nous faire part du problme. It is a fair point. Lamentamos There was no meaningful consultation on the redundancy, and no mention of redundancy or a redundancy process prior to the June 9th meeting in any of the correspondence exhibited in the case, nor an appeal offered, Ms Cunningham wrote. 24 m The checking times for Castle Hotel Windsor are between 3:00 PM and midnight. real person. The claim was denied, but the WRC ruled hotel management did not act fairly or reasonably in carrying out Mr Moores redundancy. I have rated this experience average for a couple of reasons. MGallery is a compilation of high end boutique hotels located around the world. We went to a ladies night this weekend, food was outstanding, excellent service, friendly staff, a great night was had by all. Helpful, attentive staff and the food was delicious. I was eventually given the suite at the cost of a standard room. 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We were given a voucher for afternoon tea and a visit to the castle, so we decided to stay for the weekend, and glad we did. Third person named by parents must present their written authorization (certified signature). Si continas recibiendo este mensaje, infrmanos del problema Castle Hotel Windsor is located at 18 High Street, Windsor SL4 1LJ, United Kingdom. Please refer to our Cookie Notice, Punta Mita, Baha de Banderas, Nayarit, 63734, Mexico, First Four Seasons Assignment: Four Seasons Resort Aviara (formerly a Four Seasons resort), Four Seasons Resorts Bali; Four Seasons Hotel Cairo at The First Residence; Four Seasons Resort Aviara (formerly a Four Seasons resort); Forte Mridien Hotels; Forte Crest Gatwick, West Sussex; Forte Grand Castle Hotel, Windsor; Bush Hotel Farnham, Surrey, Hotel Management degree, Shannon College, National University of Ireland; Management Studies diploma, Middlesex Business School, England. Most of their amenities like spa treatment, sauna, yoga sessions and fitness programs in the gym are designed to promote wellness of their guests. The breakfast is one of the best, and would recomend this hotel to anyone. In regards of the car park fees, I can reassure you our prices are in line with the location and other private car parks in the area. Regards, Jorge Vera Schmulling Operations Manager, Amazing hotel and brilliant staff - 10/10. Castle Hotel Windsor: Not as expected - See 2,653 traveller reviews, 922 candid photos, and great deals for Castle Hotel Windsor at Tripadvisor. Windsor is the perfect destination for a great British staycation. All cribs and extra beds are subject to availability. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. This property is part of the Travel Sustainable program, which means its taken significant steps to make your stay more sustainable. With eight Royal Warrants, it is renowned worldwide for its links to the British monarchy. message, contactez-nous l'adresse Guests are required to show a photo ID and credit card upon check-in. My husband and I stayed here for a weekend break we requested a room over looking the high street which we got, we could also see some of Windsor castle. The service throughout is very good. business travel features to the top of the filter menu so you can find them faster. Could Time Outdoors in Natural and Green Spaces Help You to Live Longer? Boasting unrivaled views of the 'Changing of the Guards' procession which marches past the doorstep of the hotel along Windsors picturesque main street. Two major train stations are nearby: Windsor Central and Windsor Riverside. Based on recent averages, the price for tonight can start at 0. who chose excellent wines by the glass when we were too tired to make our minds up. Just a quick one night stay after a long flight back to the UK, this fantastic hotel is within easy reach from Heathrow and was a perfect rest stop after a super long flight. I was told I had the "best suite" in the hotel, the John Chater suite. To see correct prices and occupancy info, add the number and ages of children in your group to your search. Sam Goss: We offer our guests the choice of having either a cosy breakfast in bed, or table service in our restaurant with views looking out over Windsor. That first sip, that time to relax, book direct and enjoy your first drink on us. Contact Info . For general enquiries: enquiries@castlehotelwindsor.com. LM: As staycations go, Windsor is an incredibly popular destination for tourists to come to. ein Mensch und keine Maschine sind. However the breakfast service when the hotel was busy was poor. Additional sorting options might be available (by type of traveler, by score, etc). Asked for twin beds and got a King (Stayed 20th, 21st, 22nd March 2023) Staff rude and unhelpful Staff not knowledgeable of events at the Castle and in the Town Room was not ready Uncomfortable beds Slow runoff in the sink Cleaning staff did not do a good job Location of the hotel was excellent! 1528 Specialties MICE, Meetings & Events, Creative Cuisine, and Weddings Locations Primary 18 High Street Windsor, England, GB Get directions Employees at Castle Hotel Windsor Sam Goss FIH. At the Castle Hotel, we strive to deliver a memorable experience for all of our guests and take all guest feedback very seriously.I am extremely pleased to learn that you have thoroughly enjoyed your stay with us. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. The staff were all very helpfull and can not do enough for you. As we were staying for multiple nights we thought this was intrusive. We found the restocking of complementary tea, bottled water and biscuits within the rooms hit and miss over our stay. Si vous continuez voir ce para nos informar sobre o problema. 2,684 reviews #1 of 17 hotels in Windsor Location Cleanliness Service Value The Castle Hotel Windsor is situated amongst some of the most historic examples of architecture in the United Kingdom. Foreclosures. Dear KelrichUxbridgeThank you for your feedback on your recent visit to our hotel. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. Tea/Coffee maker I would highly recommend this hotel. Mr Moore was then later terminated by redundancy in the summer of 2021. However both breakfast & food ( we had booked the 1st night) where delicious, Doesnt deliver what is promised and is expensive. The maximum number of extra beds and cribs allowed depends on the room you choose. This 4-star hotel is 0.3 mi (0.5 km) from Thames River and 6.7 mi (10.8 km) from Ascot Racecourse. The room was very quiet, comfortable, clean and well equipped in terms of comfy chairs and foot rest, lovely wardrobe and dresser and a comfy bed.Lovely big bathroom with both a bath and a large shower.We were warmly welcomed at the reception, all public areas of the hotel were very well furnished, clean and tidy.All in all this hotel offers all that you would expect of a hotel of this standard in a fantastic location; clean, comfortable, warm, welcoming, quiet and great customer service. Photos & Overview Room Rates Amenities Map & Location Guest Reviews EXCELLENT 4.4 3,815 reviews See Rooms & Rates Room 1 Check Room Rates Check Current Room Rates Hurry! The Castle Hotel began life in 1528 as The Mermaid Inn humbly brewing beer and cider for the people of Windsor which, at the time, was a small town of just 1,000 people. Please inform Castle Hotel Windsor of your expected arrival time in advance. The Castle Hotel Windsor sits majestically on Windsor's quintessentially English High Street and is a popular choice for visitors to explore the area from. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie We have a great team and it is very rewarding to read they have just been wonderful once again. Guests submit their subscores and their overall scores independently theres no direct link between them. Complimentary accessories including White Company Noir toiletries, fluffy bathrobes, and for upgraded rooms, personal Nespresso machines are provided. We recreated it in 2019 to pay homage to our history, as well as giving them to guests to purchase drinks at the hotels bar or gain loyalty rewards. Location is excellent, but choose another hotel, Dear ChrisArmSinc,Thank you for taking the time to provide us with your feedback following your recent stay at the Castle Hotel, Windsor.I have since responded to your feedback directly through another feedback platform and via emails.I hope we have the opportunity to welcome you back in the near future so that we can deliver the high level of service I know we can achieve.Kind Regards,Aaron BoardmanGuest Relations Manager. Dear James PThank you for taking the time to write a review following your recent visit to Windsor. Room 107 is a suite with a lounge and bedroom separated by a small corridor from which you access the bathroom. It's committed to giving guests positive experiences with its excellent service and great value. What kind of experience is offered at breakfast now? Your contribution should be yours. Today, The Castle Hotel Windsor retains this reputation and has been lovingly restored to preserve the atmosphere and elegance of its rich history. What will the end of paper share certificates mean for shareholders? Sabi Phagura is a health, fitness, travel and lifestyle journalist with over 14 years experience in both print and broadcasting media. Tell us what was it like when you had to close? When they investigated they said the channels in the bedroom were a mistake and they were immediately removed from that TV! However both breakfast & food ( we had booked the 1st night) where deliciousMore, Dear Evelyne J,Thank you for taking the time to provide us with your feedback following your recent stay with us at the Castle Hotel, Windsor.Please accept my sincere apologies for the shortcoming you experienced with trying to book a reservation in our Marco Pierre White Restaurant.I will discuss your feedback with my Food & Beverage Manager to identify where we could improve our Restaurant availability for hotel guests.On a more positive note, i am delighted to note that you enjoyed the breakfast whilst stay with us.We look forward to having the opportunity to welcome you back to the Castle Hotel, Windsor.Kind Regards,John WillcockGeneral Manager. Waterford Castle Hotel has been ordered to pay 12,000 for the second unfair dismissal of a general manager in two years. A range of boutique accommodations is available at Castle Hotel ranging from single rooms to spacious luxury suites with spectacular views over Windsor and its many landmarks. That email address has already subscribed. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. SL4 1LJ. If you want to request something specific, you can do that after you select your rate. Sometimes the hotel may charge pet fees or have weight limit on pets. The Castle Hotel Windsor is conveniently accessible for both local and international visitors. Breakfast, all-day dining, and an la carte menus are available. Beautiful room, delicious food, friendly staff and lovely details (happy anniversary fruit & cake plate in our room). Onze I was offered a smaller room but I had unpacked and was too tired. Windsor Castle is the number one attraction for many visitors, but there is more to see and do, from strolls through Windsor Great Park and The Long Walk, to boating experiences on the River Thames, and the horticultural delights of The Savill Garden in Egham. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. As one of the most opulent buildings in Windsor, it is clear to see why the aristocracy has played such an important role in The Castle Hotel Windsors history. Sabi is one of our most eager and enthusiastic journalists regularly finding unique and exciting destinations. All content should be genuine and unique to the guest. LM: Has the menu changed in the Marco Pierre White restaurant due to COVID-19? Booked and executive room here and enjoyed the large bedroom and adjoining sitting room. We will be going back in the summer. The breakfast excellent. I thank you also for your personal comments about Aaron at reception. MEdia Enquiries . She wrote that Mr Moore had offered to take a pay cut and identified other roles he could have filled, but that the company dismissed these out of hand, she added. Dear billgreeThank you for your very kind feedback. The Hotel staff are very friendly. That's another story-the walls are paper thin and it took 3 calls downstairs before the people next door were asked to turn their TV down. Aydanos a proteger Glassdoor y demustranos que eres una persona real. more, This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. | Steeped in history, with regal connections and sightseeing opportunities on its doorstep, Castle Hotel Windsor is the perfect place to explore all that the Royal Borough has to offer. With a stay at Castle Hotel Windsor, you'll be centrally located in Windsor, a 1-minute drive from Windsor Castle and 9 minutes from LEGOLAND Windsor. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Lamentamos pelo inconveniente. Dear pvz435, I am very sorry to read your review, I wonder if at some point during your three nights stay did you communicate your dissatisfaction to the team. Lock in the lowest price from these sites. Our diners will notice that we have spaced out the dining tables to ensure social distancing. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. if the writer is claiming to be someone else). Dear lmd732Thank you for your review following your recent stay with us at the Castle Hotel, Windsor. As Dublin Airport approaches capacity, there is more than one way to expand, Sen Quinn to tell his story in his own words again, Housing demand rises, Sean Quinns book, and Gammell joins Saudi airline, Hotel owner dismissed sister for seeking more than minimum wage, We have fish, thats our currency, thats what we have here, Elizabeth Holmes swaps magazine covers for minimum security Texan prison. It would have been nice if there had been an elevator or help with the luggage up the flights of stairs to room, especially as we were carrying a young baby but it was fine in the end. Lovely venue for weddings, parties or just a meal out. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Boasting unrivaled views of the 'Changing of the Guards' procession which marches past the doorstep of I would highly recommend this hotel. The staff were all really helpful and pleasant especially Alec? Sam Goss, General Manager History Heritage The Castle Hotel began life in 1528 as The Mermaid Inn - humbly brewing beer and cider for the people of Windsor which, at the time, was a small town of just 1,000 people. LM: Looking ahead to the new normal, what else is the hotel doing to ensure a comfortable stay for guests? Excellent location in the middle of Windsor and was great to be able to park on site. Copyright 19962023 Booking.com. This hotel also features discounted use of a nearby fitness facility and a banquet hall. para informarnos de que tienes problemas. Reviewed 5 March 2018 the location is perfect if you want to walk to everything and you can even walk from the train station. Each MGallery hotel features three collection stages with concealed haven of stunning natural landscapes and such. Dear cherylhessex, Thank you for your review and recommendation following your recent stay with ourselves. John O'Sullivan Regional Vice President and General Manager "Should you decide that running a hotel is a 24-hour-a-day job, that's exactly what it will be. Last year the Workplace Relations Commission ordered the hotel to pay nearly 24,000 to Bernadette Walsh a sister of the hotels owner, Waterford-born property developer Seamus Walsh for unfair dismissal and further employment law breaches. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. We hope to see you soon back with us. envie um e-mail para He said redundancy was never mentioned prior to this and that Covid was an excuse to get rid of him and that the management had acted as it had because he had got sick and stood up for [himself]. This property might pay Booking.com a little more to be in this program. If you can't find what you're looking for, you can also send your own questions to the property. Have questions or need additional help? The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. By agent (9,187) By owner & other (669) Agent listed. All rights reserved, Children I am very pleased to know, you were looked after professionally and with a positive attitude. 5 open positions Filters Search For Jobs, Business, Store No. We also felt the waiting staff could have done their duties more peaceful. Thu Jun 1 2023 - 15:46. Please dont include personal, political, ethical, or religious commentary. For anyone interested in seeing the original Pennington Penny, it is available to view in the coin department at the British Museum in London. We also have a charging point for electric vehicles. FS News brings you the latest news and info, straight to your inbox. Our lush new restaurant, Leaf offers outdoor dining and drinking, sumptuous brunch, followed by all-day menu featuring main meals, light bites and salads. scusiamo se questo pu causarti degli inconvenienti. Taxes and fees that are shown are estimates only. Kind Regards, Jorge Vera Schmulling Operations Manager, Just returned from a two night break at The Castle Hotel. Castle Hotel Windsor is a 4-star hotel based in the heart of Windsor town center, located opposite the Windsor Castle and Windsor Guildhall. This sets it straight after five centuries. Filters. to let us know you're having trouble. You may enter a different email address below. Heathrow Airport is just 15 minutes drive away. Amazing stay and wonderful staff. Room types may vary. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Private bathrooms with showers feature bathrobes and slippers. This service may contain translations powered by Google. The Hotel is beautiful and luxurious, The restaurant is amazing, food is great and very reasonably priced. This hotel has facilities measuring 893 square feet (83 square meters), including a conference center. Boasting unrivaled views of the 'Changing of the Guards' procession which marches past the doorstep of the hotel along Windsor's picturesque main street. And of course you can enjoy our freshly cooked breakfast setting you up for the day. Looking forward to our next theatre visit so we stay overnight at the Castle Hotel. Booking.com does not accept responsibility or liability for any reviews or responses. Travelers find this hotel . We hope you will relish the opportunity to immerse yourself in our rich heritage and experience hospitality at its finest. Kind Regards, Jorge Vera Schmulling, Hotels near Moorcroft Pottery at Talents of Windsor, Hotels near The Crooked House of Windsor, Hotels near Windsor Parish Church St. John the Baptist, Hotels near Windsor and Eton Riverside Station, Hotels near Buckinghamshire New University. The stay was made much more enjoyable by the great staff. Apples mixed reality headset seems out of step but it is best seen as a hedge against disruption, Investor appetite for Permanent TSB shows change in banks outlook, We sleep in different rooms, havent had sex in four years and we bicker. Kind Regards, Jorge Vera Schmulling Operations Manager. Other themes include Family. The parking is very good. We are like a family, so we ensured that we supported one another and had regular communication with our furloughed team. Each review score is between 1 and 10. Would highly recommend! No desk/dressing table to put make-up on & very small ledge in bathroom . Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. We look forward to your stay. GMMgalleryCastle, Guest Relations Manager at Castle Hotel Windsor, responded to this review. Als u dit bericht blijft zien, stuur dan een e-mail MGallery hotels special attention to tourists well being is what sets them apart to other luxury hotels. message, please email Please call our 24/7 Customer Call Center at. Currently Regional Vice President and General Manager in Punta Mita, John is a true Renaissance man, with three published poetry books and hundreds of paintings expressing his duality of purpose between art and the art of hospitality. General Manager at Castle Hotel Windsor - Sutton Hotel Collection 7 Glion and Sutton Hotel Collection Fantastic to welcome Masters students from Glion to the Castle Hotel. The bar had a nice feel and a good range of drinks and we had a fantastic breakfast in the restaurant.